Be a key member of the Echodyne sales team responsible for both pre and post-sales technical engagement with Echodyne’s customer base
Showcase Echodyne’s products by performing on-site radar demonstrations at external events, conferences, partner, and customer sites
Support the formation of customer and partner relationships by presenting product value to their solutions and applications
Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
Manage relationships with existing and potential customers and partners while at demonstrations to ensure a positive impression
Participate in post-demo data analysis and report creation
Develop and maintain training materials, including application notes and user manuals, to support scaling of customer and partner bases
Collect customer feedback and interface with product managers and engineers to improve Echodyne products
Travel as required (up to 40-50%) and perform other related tasks required to fulfill business needs
Requirements
Proven track record of learning a technical product and conveying the value of that product to potential customers
Personal integrity, trustworthiness, and respect while representing Echodyne
Ability to multi-task, work independently, prioritize tasks, honor rules of engagement; and follow policies, processes, and procedures
Resiliency with a positive attitude, analytical, reasoning, and problem-solving skills
Organized and detail-oriented with excellent follow-up and decision-making skills
Solid technical foundation and good technical writing skills
Outstanding customer-communication skills, including conveying high-level overviews and detailed explanations
Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds
5+ years (minimum) of experience in a customer-facing technical role
Experience coordinating efforts across teams and organizations (desired)
Experience working on a sales team (desired)
Experience deploying or operating radar systems, especially Electronically Scanning Array radars (desired)
Familiarity with a computer programming language, preferably Python or Matlab (desired)
Experience with Linux operating systems and using a Command Line Interface (desired)
Basic understanding of digital signal processing functions and application to various sensor modalities; radar signal processing a plus (desired)
Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues (desired)
Experience conducting basic data plotting and analysis (desired)
Applicants will be asked to identify whether they are a U.S. Citizen or green card holder, or have asylum/refugee status in the U.S. (export control eligibility)
Benefits
Incentive stock options
Excellent medical, dental and vision coverage benefits for employee and family members
Unlimited vacation
12 paid sick days
9 paid holidays
Company paid disability, life insurance, employee assistance program and travel insurance
401k Plan
Commission (base salary stated "plus commission")
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
radar systemsElectronically Scanning Array radarsPythonMatlabLinuxCommand Line Interfacedigital signal processingdata plottingtechnical writingtroubleshooting