Ottimate

Product Operations Manager

Ottimate

full-time

Posted on:

Location: 🇺🇸 United States

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Salary

💰 $120,000 - $130,000 per year

Job Level

Mid-LevelSenior

About the role

  • Standardize and optimize product team processes, tooling, and workflows (roadmapping, backlog management, release planning, KPI tracking).
  • Develop and maintain product documentation, dashboards, and internal communications for visibility across Product, Engineering, and GTM teams.
  • Drive operational rhythm of Product (quarterly planning, OKR tracking, product reviews).
  • Manage product data, metrics, and insights to support decision-making and improve execution velocity.
  • Own the end-to-end release process for Ottimate’s SaaS products, ensuring smooth and predictable deployments.
  • Partner with Engineering to define release criteria, cutoffs, testing, and communication cadence.
  • Coordinate release readiness with Support, Services, and Customer Success.
  • Track and report on release health, adoption, and quality metrics.
  • Lead cross-functional product launch processes from planning through execution.
  • Partner with Product Managers and Marketing to define launch requirements, assets, and GTM enablement.
  • Ensure Sales, Services, and Support teams are trained and prepared ahead of each launch.
  • Manage post-launch reviews to measure adoption, collect feedback, and improve future launches.

Requirements

  • 5+ years of experience in product operations, program management, or a related role in a SaaS environment.
  • Experience in release management and/or product launch management strongly preferred.
  • Strong project management and organizational skills, with the ability to manage multiple workstreams.
  • Familiarity with SaaS product development lifecycle, agile frameworks, and tools like Jira, Confluence, Salesforce, and Productboard.
  • Excellent communication skills, both written and verbal, with the ability to influence cross-functional teams.
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