Staff Technical Recruiter
Archer
Product Operations Manager
Ottimate
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $130,000 per year
Job Level
Mid-LevelSenior
About the role
- Standardize and optimize product team processes, tooling, and workflows (roadmapping, backlog management, release planning, KPI tracking).
- Develop and maintain product documentation, dashboards, and internal communications for visibility across Product, Engineering, and GTM teams.
- Drive operational rhythm of Product (quarterly planning, OKR tracking, product reviews).
- Manage product data, metrics, and insights to support decision-making and improve execution velocity.
- Own the end-to-end release process for Ottimate’s SaaS products, ensuring smooth and predictable deployments.
- Partner with Engineering to define release criteria, cutoffs, testing, and communication cadence.
- Coordinate release readiness with Support, Services, and Customer Success.
- Track and report on release health, adoption, and quality metrics.
- Lead cross-functional product launch processes from planning through execution.
- Partner with Product Managers and Marketing to define launch requirements, assets, and GTM enablement.
- Ensure Sales, Services, and Support teams are trained and prepared ahead of each launch.
- Manage post-launch reviews to measure adoption, collect feedback, and improve future launches.
Requirements
- 5+ years of experience in product operations, program management, or a related role in a SaaS environment.
- Experience in release management and/or product launch management strongly preferred.
- Strong project management and organizational skills, with the ability to manage multiple workstreams.
- Familiarity with SaaS product development lifecycle, agile frameworks, and tools like Jira, Confluence, Salesforce, and Productboard.
- Excellent communication skills, both written and verbal, with the ability to influence cross-functional teams.
