Senior Project Manager
EnrollHere, Inc.
PMP
Senior Project Manager, Service Delivery
Ortiz Property Group @ REAL Broker
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Colorado
Visit company websiteSalary
💰 $130,000 - $160,000 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Manage and guide delivery of multiple projects through all phases to ensure successful delivery of exceptional outcomes and customer experience
- Ensure the experience of working with AgentSync exceeds client expectations
- Become a trusted and valued partner of the client executives: CIO, CTO, PMO and gain the confidence of the client's business stakeholders
- Capture innovations, lessons learned and successes on projects and share them with the wider organization
- Build positive team dynamics and relationships with customer stakeholders; remedying issues to maintain healthy and productive communities at the Client
- Maintaining strong expertise and knowledge of AgentSync products and roadmap
- Proactively track and effectively communicate project progress, risks and schedules with customers and internal AgentSync teams throughout the project lifecycle
- Be a critical, strategic “voice of the customer” and thought-partner for our teams to perpetually identify AgentSync product feature and customer experience improvements
Requirements
- 8+ years of work experience as an active Project Manager with responsibility of managing software development projects, cross-functional teams larger than 10+ and schedules to on-time delivery
- 5+ years of experience in a customer facing project management role - preferably within a Professional Services organization
- Experience working directly with business executives: CIO, CTO, PMO in an advisory role
- History with Salesforce
- Data and process-driven
- Ability to multi-task and create positive outcomes under deadlines
- Natural problem-solver, comfortable with complexity and ambiguity
- Proactive and passionate: independently solving conceptual problems, and delivering results in challenging situations on time and in scope
- High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment
- Up to 25% travel
- We are not able to consider candidates who require a work visa now or in the future
- Nice to have: Experience working with Insurance Carriers, MGA’s, or Brokerages on SaaS Implementation/migration projects
- Nice to have: Project Management Certification (PMP, CAPM, CPM, CSM, Project+, PPM)
- Nice to have: 4+ years of work experience in an Enterprise SaaS environment
