Senior Project Manager
EnrollHere, Inc.
PMP
Senior Staff Program Manager
Blackhawk Network
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $157,030 - $212,000 per year
Job Level
Senior
Tech Stack
PMP
About the role
- Own the strategy, design, end-to-end planning and delivery of fraud and risk management programs, aligning with company-wide goals and compliance standards
- Lead program governance, including risk management, cross-team dependencies, and resolution of issues
- Partner with Engineering, Product, Risk, Legal, Compliance, and Operations to define and deliver initiatives that reduce fraud losses and improve detection systems
- Develop and enhance policies, controls, and playbooks related to fraud detection, escalation procedures, and post-incident reviews
- Create and manage program roadmaps, defining key milestones, deliverables, timelines, and dependencies
- Collaborate with data and analytics teams to monitor fraud KPIs and analyze trends; use data to evaluate progress and drive continuous improvement
- Provide regular updates, reporting, and presentations to executive leadership on program status, risk posture, and fraud trends
- Support audits, regulatory exams, and due diligence by preparing program documentation and leading responses related to fraud risk
Requirements
- 12+ years of experience in program management
- At least 3 years focused on fraud, risk, or compliance within fintech, payments, or financial services
- Proven success leading large-scale, cross-functional engineering and risk programs in fast-paced, high-growth environments
- Strong understanding of the gift card or prepaid card ecosystem, including fraud detection systems and transaction monitoring (highly preferred)
- Excellent communication, organizational, and leadership skills
- Able to influence and lead without direct authority
- Experience with tools such as JIRA, Confluence, and program dashboards (e.g., Power BI)
- Proficiency with program management and collaboration platforms (Microsoft Office Suite, Confluence, SharePoint)
- Adept at managing multiple initiatives simultaneously and operating in a fast-paced, ambiguous environment
- Bachelor's degree in Computer Science, Engineering or equivalent practical experience
- Strong decision-making, risk management, and conflict resolution skills
- PMP or other relevant certifications a plus
