Orpyx®

Sales

• Drive revenue growth, expand strategic relationships, and lead commercial execution across the Veterans Affairs (VA) healthcare system within the Eastern United States
• Develop and execute regional sales strategies to achieve and exceed revenue targets across assigned VA territories
• Identify, develop, and close new business opportunities within Veterans Affairs Medical Centers (VAMCs), Community Based Outpatient Clinics (CBOCs), and affiliated healthcare systems
• Lead complex sales cycles involving clinical, operational, procurement, contracting, and executive stakeholders
• Drive adoption of Orpyx's medical device, remote patient monitoring, and clinical service solutions
• Build and maintain strong relationships with key decision-makers, including VISN leadership, prosthetics departments, podiatry services, wound care teams, telehealth leaders, rehabilitation services, and executive leadership
• Provide leadership, coaching, mentorship, and field support to Account Executives
• Partner with the SVP, Commercial and Director, Business Development to develop account strategies, remove barriers, and accelerate opportunities
• Conduct regular field visits, joint customer meetings, and sales reviews
• Foster a culture of accountability, collaboration, customer focus, and performance excellence
• Develop and execute account plans for key VA and government healthcare accounts
• Collaborate with Clinical Affairs, Customer Care, Operations, Marketing, Market Access and Executive Leadership to drive customer success
• Maintain accurate forecasting and opportunity management through CRM systems
• Ensure compliance with all company policies, quality management requirements, and applicable healthcare regulations

National Sales Manager – Veteran’s Affairs

Product Manager

• Represent the voice of the customer
• Synthesize information from multiple sources
• Translate insights into clear execution
• Manage multiple responsibilities across functions
• Communicate effectively with diverse audiences
• Apply strong product judgment
• Support two portfolios: Digital Platform and Connected Devices
• Collaborate with cross-functional teams to understand customer needs
• Lead product discovery efforts through customer interviews
• Own the product intake, discovery, prioritization, roadmap, and planning processes
• Define and communicate product strategy and priorities
• Translate business and customer problems into clear product requirements
• Partner closely with delivery teams to explore solution options
• Monitor product performance and customer outcomes
• Contribute to ongoing evolution of product governance and practices

Call Center Representative

• Provide administrative and clinical operations support to nurses
• Coordinate patient workflows end-to-end, including outreach, scheduling, and ongoing care support
• Review, interpret and appropriately triage incoming clinical and administrative information
• Conduct outbound patient outreach for education and care coordination
• Track nursing support requests and associated documentation
• Support clinical teams by preparing patient information into preset templates
• Manage and maintain accurate patient records within electronic medical records (EMR)
• Compile, validate and maintain reports related to patient and clinic activity
• Identify gaps or inefficiencies in administrative and clinical workflows
• Coordinate internal clinical operations, including scheduling support and case tracking
• Perform customer care duties, providing support during designated coverage periods
• Respond to inbound calls and messages, ensuring high-quality support experience
• Document all interactions accurately and maintain clear support records

Medical Office Assistant – Call Centre Representative

Procurement

• Manage the end-to-end purchasing process
• Build strong supplier relationships
• Serve as the main point of contact for order inquiries
• Create, process, and manage purchase orders (POs)
• Monitor order status and proactively follow up with vendors to ensure on-time delivery
• Maintain strong relationships with suppliers
• Review inventory levels and demand signals within the MRP/ERP system
• Analyze inventory requirements to prevent stockouts or excess inventory
• Monitor office supply inventory and proactively replenish supplies
• Perform regular inventory counts and support cycle counting processes
• Prepare and kit electronic components for shipment to contract manufacturers
• Coordinate with internal teams to align purchasing and production needs
• Assist in vendor selection and evaluation in accordance with QMS requirements
• Support supplier performance monitoring
• Resolve discrepancies related to pricing, quantities, or deliveries
• Maintain accurate purchasing records and vendor data
• Assist in sourcing new suppliers and obtaining quotes
• Ensure compliance with company procurement policies

National Sales Manager – Veteran’s Affairs

Product Manager

Medical Office Assistant – Call Centre Representative

Purchasing Specialist