Origin

Business Development Rep

• Proactively identify, engage, qualify, and develop new business opportunities through phone, email, social media, events and networking to drive pipeline growth
• Support development and execution of joint go-to-market strategies with the sales team for partner-led initiatives (sales campaigns, digital and in-person events and incentive programs)
• Collaborate with Territory Manager and Channel team to expand Origina’s presence in the DACH Market through Channel Partnerships
• Build and maintain strong, long-term relationships with channel account managers, serving as a primary point of contact
• Implement strategies to penetrate target accounts and position Origina as a trusted provider of software support solutions
• Apply a consultative sales approach, aligning Origina’s solutions with the needs of customers
• Align the customer journey to the Origina sales process and MEDDPICC qualification methodology
• Provide regular feedback to the sales and channel teams on lead generation and pipeline development outcomes and recommend improvements
• Collaborate closely with internal teams (sales, marketing, product, and support) to ensure a seamless partner and customer experience
• Monitor market trends, competitor activities, and customer needs to inform business development strategies
• Share market and customer insights with internal teams to help shape product offerings and marketing initiatives
• Holistically manage business development within assigned territories, working with Marketing and Events teams and partners to ensure effective lead generation and pipeline development
• Balance strategy with execution and act as the first interaction for prospective customers

Business Development Manager

Technical Project Manager

• 12 month contract responsible for embedding project management practices and managing a programme of small projects
• Ensure good quality management and delivery of internal changes in Origina
• Schedule and governance of projects, selecting/applying methodologies, processes and tools
• Refine and enhance project schedule, resources, estimates, costs and execution against milestones and cost baseline
• Ensure internal delivery governance and standard reporting processes are adhered to
• Understand and review requirements and standards for scheduled projects
• Assign and maintain oversight of daily tasks and ensure team progress toward milestones
• Facilitate communication and negotiation within the team and with stakeholders
• Maintain project schedule and report project status
• Drive and manage risk assessment and risk management
• Define clear deliverables, roles and responsibilities for team members
• Work with tech support to understand critical bugs and coordinate their resolution
• Support business and solutions teams in developing trials and expansions with partners
• Support delivery of external change management plans
• Continuous development of project process and conduct lessons learned with recommendations

Procurement

• Identify and engage passive candidates across U.S. and global markets focusing on sales roles
• Lead sourcing efforts for high-performing sales professionals globally
• Build and maintain robust talent pipelines
• Conduct initial screening calls to assess candidate suitability
• Design and execute targeted digital recruitment campaigns
• Use LinkedIn Recruiter for personalised InMails and outreach
• Partner directly with hiring managers and HR stakeholders as sole recruiter
• Use market intelligence, referrals, competitor analysis, and research to find talent
• Act as ambassador for Origina through talent attraction

Talent Sourcing Specialist

Recruitment

• Lead the end-to-end onboarding process for Software Experts, ensuring all training, documentation, and administrative tasks are executed to the highest standard
• Ensure Software Experts are fully informed of their responsibilities and expectations at Origina
• Manage background check processes, ensuring compliance and timely completion
• Maintain and manage all critical documentation related to Software Experts (e.g., PSAs, NDAs, professional indemnity insurance), in collaboration with the Software Expert Management Team
• Organize and support global Software Expert meetups, including communications planning and execution
• Collaborate with internal training teams to identify and fulfil Software Expert training requirements
• Ensure all administrative processes related to the Software Expert team are maintained to a high standard across US offices, including SharePoint management
• Manage documentation and reporting to support the growth and operational efficiency of the Software Expert Management Team
• Coordinate and host regular Office Hours sessions, including scheduling, content development, speaker engagement, and follow-up actions
• Administer Software Expert surveys and feedback mechanisms to support continuous improvement in service delivery and engagement
• Coordinate Software Expert payment processes in collaboration with Finance, ensuring timely execution and resolution of payment-related queries
• Provide daily administrative support to the Software Expert Management Team, including call coordination and digital collaboration tools
• Administer weekly calls for Product Champions and the Technical Council, including scheduling, coordination, and follow-up support
• Provide logistical and communications support for Software Expert participation in company-wide events, including travel arrangements and general liaison

Vendor Operations/Recruitment Coordinator

Vice President

• Shape the customer journey for North America, expanding existing relationships and ensuring world-class service delivery
• Drive Net Revenue Retention (NRR) from 0.92 to 1.1+ through strategic account growth initiatives
• Build and lead a high-performing Customer Growth team focused on renewals, upsells, win-backs, and pricing strategies
• Implement scalable playbooks, account plans, and performance metrics aligned to revenue and customer value
• Partner with Sales to ensure a seamless acquisition-to-growth journey
• Use data and customer feedback to anticipate needs, prevent churn, and guide product-market fit
• Design and implement scalable operating models for all customer functions
• Leverage analytics to track performance, improve processes, and enhance customer experience
• Create a feedback-driven culture of excellence where performance and innovation thrive
• Be a key voice in shaping company strategy and aligning customer operations with broader business goals
• Foster a high-performing, revenue-aligned team culture across all post-sales functions
• Inspire, mentor, and develop future leaders who embody a customer-first, growth-oriented mindset

Business Development Manager

Technical Project Manager

Talent Sourcing Specialist

Vendor Operations/Recruitment Coordinator

Vice President, Customer