Field Service Manager
Intuitive
Territory Manager
OrganOx
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $140,000 per year
Job Level
Mid-LevelSenior
About the role
- Primary contact for all aspects of OrganOx commercial business in assigned territory
- Field-based, customer-facing role interacting at multiple levels and requiring total hospital account management skills and business acumen
- Ensure sales targets are met or exceeded and generate/follow-up on sales leads
- Understand market needs, establish strong customer relationships, and communicate product value
- Work closely with matrix team to develop strategies to promote products to medical professionals, hospital administrators, and other stakeholders
- Implement and execute launch strategies, provide product introductions and in-services for customers
- Complete territory analysis and identify key target accounts
- Monitor competition and share information with marketing team
- Build relationships daily with multiple customers within an account and manage supply/inventory communication
- Resolve customer complaints by investigating problems and recommending solutions to management
- Support market development efforts to increase patient availability for treatment
- Support execution of education programs for physicians and other health professionals to accelerate adoption
- Foster and maintain strong customer relationships via professionalism and presentations (virtual and in-person)
- Work cohesively with Clinical Specialists, marketing, medical, leadership, and matrix team to meet customer needs
- Participate in trade shows, conferences, and other industry events to represent the company
- Routine air and overnight travel (up to 80%); must reside within Dallas, Houston, or Austin area and be within 45 minutes of a major airport hub
Requirements
- The ability to showcase a high level of clinical aptitude with thorough understanding of the liver transplant disease space, clinical studies, and medical device product
- Ability to prioritize and comfortably manage a large geography requiring routine air travel and overnights
- An entrepreneurial mindset displaying a high degree of resourcefulness, ingenuity, and personal credibility
- Excellent presentation skills both virtually and in front of a live audience
- Exceptional interpersonal and communication skills with active listening skills to uncover unmet needs
- Having a sense of urgency and ability to work in a high stress environment in which daily responsibilities/locations are not routine
- Strong attention to detail
- Adhere to the letter and spirit of OrganOx’s Code of Conduct and all other company policies
- A minimum of a Bachelor's degree in a business or a medically related field
- Minimum of five years of sales experience in the medical device or transplant industry, with a proven track record of meeting or exceeding targets
- Minimum of five years of sales experience related to hospital total account management
- Deep understanding of the medical device market, preferably with experience in organ transplantation
- Proven ability to develop and execute effective sales strategies
- A high degree of professionalism, integrity, and ethical behavior
- Ability and willingness to travel extensively (80% of the time)
Benefits
- The Pay Range for this position is $130,000 - $140,000 annually
- 60% target annual bonus
- Competitive compensation
- Comprehensive benefits available from day one
- Health insurance
- Dental insurance
- Vision insurance
- Disability coverage
- Flexible spending accounts
- 401(k)-retirement plan with company matching after 90 days
- Paid time off
- Holidays
- Additional leave benefits
- Employee discounts
- Access to onsite wellness facility
- Work-life balance support
- Opportunities for ongoing professional development
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceaccount managementclinical aptitudemarket analysissales strategiesproduct knowledgemedical device productliver transplant knowledgecustomer relationship managementinventory management
Soft skills
interpersonal skillscommunication skillspresentation skillsactive listeningattention to detailresourcefulnessingenuityprofessionalismintegrityability to work under pressure
Certifications
Bachelor's degree
