Tech Stack
DNSServiceNowSwitchingTCP/IP
About the role
- Support the IT infrastructure team by monitoring network systems.
- Monitor network performance using SolarWinds and escalate issues as needed.
- Perform first-line network troubleshooting and resolve basic connectivity problems.
- Contact Internet Service Providers (ISPs) for outage resolution and service coordination.
- Assist in small-scale network deployments and configuration tasks.
- Support the maintenance and documentation of Aruba switches and wireless controllers.
- Assist with Fortinet firewall configurations and basic security monitoring.
- Support Infoblox DDI operations including DNS, DHCP, and IPAM tasks.
- Document network changes and maintain accurate records for compliance and knowledge sharing.
- Collaborate with internal teams and external vendors to ensure service continuity.
- Opportunity to learn and grow within a dynamic network operations environment.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of hands-on experience in enterprise network engineering.
- Experience participating in infrastructure projects and small-scale deployments.
- Background in maintaining network equipment, troubleshooting, and performance monitoring.
- Experience working with cross-functional teams and external vendors.
- Aruba Certified (ACSA/ACSP) preferred.
- Fortinet NSE (Level 4+) preferred.
- Infoblox Certified Network Professional preferred.
- Specific knowledge of routing and switching protocols.
- Understanding of networking concepts such as DNS, DHCP, HTTP, SSL, OSI Model, and TCP/IP.
- Cisco CCNA certified (or equivalent network administration).
- Aruba Switching and Wireless experience.
- Aruba Clearpass experience.
- Experience with MS Office 365 and ServiceNow.
- ITIL qualification.