ValidaTek, Inc.

Network Administrator – Mid-Level

ValidaTek, Inc.

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Salary

💰 $65,000 - $85,000 per year

Job Level

JuniorMid-Level

Tech Stack

CloudCyber SecurityDNSFirewallsServiceNowSplunkTCP/IPTypeScriptVMware

About the role

  • Monitor and assess federal network infrastructure, systems, and applications using enterprise monitoring tools
  • Identify, assess, and respond to real-time network and system issues; escalate as needed
  • Perform Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues
  • Document and execute incidents, changes, and resolutions in ticketing systems (e.g., ServiceNow, Remedy)
  • Collaborate with federal and contractor teams including network engineers, cybersecurity analysts, and system administrators
  • Execute standard operating procedures and contribute to operational documentation
  • Support compliance with federal IT security policies and incident response protocols
  • Participate in scheduled maintenance windows and emergency outages
  • Maintain situational awareness of IT infrastructure health and provide regular status reports
  • Support internal projects, ITIL activities (problem management, incident management, service request fulfillment), configuration/change management, and SLA management

Requirements

  • BS degree and 4+ years of prior relevant experience or Master's degree with 2+ years of prior relevant experience
  • Specific experience, education and training may be considered in lieu of degree
  • Must possess an active DoD TS/SCI clearance
  • U.S. citizenship required
  • Must possess an active Security+ or equivalent
  • Familiarity with monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar)
  • Understanding of TCP/IP, DNS, DHCP, VPNs, firewalls, and network protocols
  • Experience with Tier 1 and Tier 2 troubleshooting for hardware, software, and connectivity issues
  • Experience with ticketing systems (e.g., ServiceNow, Remedy)
  • Oral and written communication skills for change procedures and management updates
  • Ability to work in a high-availability, fast-paced 24/7/365 operations environment, including shift work, nights, weekends, and holidays
  • Strong problem-solving skills
  • Familiarity with OSI layers, Security, Storage, VMware (preferred)
  • Experience with Microsoft Office Suite, Visio, Remedy/ServiceNow, Wikis, MS Project (preferred)
  • Certifications preferred: Cloud, Cisco CCNA, Microsoft
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