CSCI Consulting

ServiceNow Workflow Developer

CSCI Consulting

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

CloudCyber SecurityITSMServiceNow

About the role

  • CSCI is seeking a skilled ServiceNow Workflow Developer to design, implement, and maintain custom workflows within the ServiceNow platform to support the mission of the End-to-End Systems Management Center (E2E SMC).\n
  • In this role, you will drive automation, streamline change management, and integrate with external tools to enhance operational efficiency across critical logistics and IT service functions.\n
  • Responsibilities: Design, develop and deploy ServiceNow workflows based on government requirements\n
  • Coordinate with Serena Business Management (SBM) stakeholders to migrate legacy workflows\n
  • Build and maintain system change request (SCR) and change control board (CCB) workflows\n
  • Develop dashboards, reports, and Kanban boards to improve operational visibility and performance tracking\n
  • Support outage tracking, firewall request automation, and TLS certificate management activities\n
  • Minimum Requirements: 3+ years of hands-on experience in ServiceNow workflow development and configuration\n
  • Strong understanding of ITSM frameworks, DevOps principles, and cloud-native integrations\n
  • Strong analytical and communication skills\n
  • Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment\n
  • Creativity and adaptability in problem-solving\n
  • Ability to work with clients to understand their needs\n
  • Strong organizational and time-management skills\n
  • Excellent written and verbal communication skills\n
  • Professional presence

Requirements

  • 3+ years of hands-on experience in ServiceNow workflow development and configuration\n
  • Strong understanding of ITSM frameworks, DevOps principles, and cloud-native integrations\n
  • Strong analytical and communication skills\n
  • Ability to manage multiple tasks and meet tight deadlines in a fast-paced environment\n
  • Creativity and adaptability in problem-solving\n
  • Ability to work with clients to understand their needs\n
  • Strong organizational and time-management skills\n
  • Excellent written and verbal communication skills\n
  • Professional presence