ValidaTek, Inc.

Program Manager

• Oversee the successful execution of all program activities
• Serve as the primary point of contact (POC) for the government on all program-related matters
• Collaborate with USN stakeholders, other government agencies, and supporting contractor teams
• Provide continuous reporting on financial performance, operational status, and program risks
• Ensure the timeliness, completeness, and quality of all program services and deliverables
• Identify issues and implement corrective actions when necessary
• Oversee and coordinate subcontractor performance
• Prepare and deliver briefings and status updates to government senior leadership on program performance, risks, and key initiatives.
• Coordinate with senior ValidaTek leadership to provide visibility into program performance from both financial and technical perspectives.

Senior Program Manager

• Lead the planning, execution, and delivery of a large-scale federal program supporting USCIS mission systems and operational initiatives
• Oversee multiple integrated projects and workstreams, ensuring alignment with program objectives, timelines, and budgets
• Establish and maintain program governance structures, reporting cadences, and decision-making frameworks
• Drive program performance using data-driven metrics, KPIs, and earned value management (EVM) where applicable
• Stand up and manage a high-performing Program Management Office (PMO) supporting USCIS programs
• Define and enforce standardized project management processes, templates, and best practices across all teams
• Provide portfolio-level visibility into program health, risks, dependencies, and performance trends
• Ensure compliance with federal acquisition regulations (FAR), DHS policies, and USCIS operational requirements
• Serve as the primary interface with USCIS leadership, CORs, and key government stakeholders
• Lead executive-level briefings, program reviews, and strategic planning sessions
• Build strong partnerships with internal and external stakeholders to ensure mission success
• Champion Agile and hybrid delivery methodologies across program teams
• Identify, track, and mitigate program-level risks, issues, and dependencies
• Implement proactive risk management and escalation strategies
• Monitor program financials, resource utilization, and performance metrics
• Drive corrective actions to ensure program success and contract compliance.

System Administrator

• Provide day-to-day Tier II/III systems and end-user support for classified and unclassified environments
• Serve as a primary point of contact for customer-facing IT support, including senior military, civilian, and contractor personnel
• Install, configure, troubleshoot, and maintain: Video Teleconferencing (VTC) systems (e.g., Cisco, Poly, Crestron, Teams Rooms, classified VTC)
• Telecommunications equipment (VoIP phones, conference phones, headsets)
• End-user devices and peripherals (workstations, laptops, printers, scanners, webcams, monitors)
• Support conference rooms and briefing spaces, including pre-meeting setup, live support, and rapid issue resolution
• Perform Windows system administration tasks including user account management, group policies, patching, and system hardening
• Assist with network connectivity troubleshooting (LAN/WAN, VLANs, ports, basic routing/switching concepts)
• Coordinate with DISA service providers, vendors, and internal engineering teams to resolve escalated issues
• Ensure compliance with DoD cybersecurity policies, STIGs, RMF controls, and audit requirements
• Maintain accurate documentation, asset tracking, and configuration records
• Participate in on-call rotations and provide support during mission-critical events as required

Systems Administrator – IT Generalist

Support Engineer

• Provide Tier 3 support for Intune migration pilots and production waves.
• Execute testing and validation of MECM/MCM task sequences and wipe-and-reload workflows.
• Validate automated Intune enrollment and Azure AD join processes.
• Perform functional testing of Intune configuration profiles, compliance policies, and security baselines.
• Test application packaging, deployment behavior, and detection logic.
• Support manual enrollment and Autopilot workflows for testing and remediation scenarios.
• Troubleshoot escalated imaging, enrollment, application, and policy issues.
• Review logs from MECM/MCM, Intune, Windows, and Azure AD to assist in root cause analysis.
• Document test results, observed issues, and remediation outcomes.
• Support migration pilots, phased rollouts, and post-migration stabilization.
• Collaborate with senior engineers, SMEs, and service desk teams.
• Escalate systemic issues and improvement opportunities to engineering leads.

Testing Migration Support Engineer – Mid

• Provide Tier 3 escalation support for large-scale Intune migration activities.
• Troubleshoot complex failures related to MECM/MCM task sequences, imaging, and wipe-and-reload processes.
• Resolve advanced Intune enrollment, Azure AD join, and compliance policy issues.
• Diagnose and remediate application deployment failures during and after migration.
• Support manual Intune enrollment and Autopilot workflows when automated processes fail.
• Analyze logs from MECM/MCM, Intune, Windows, and Azure AD to identify root causes.
• Partners with Tier 1 and Tier 2 support teams to drive rapid resolution and knowledge transfer.
• Support migration waves, cutovers, and post-migration stabilization periods.
• Document known issues, root cause analysis, and remediation procedures.
• Identify recurring failure patterns and recommend process or automation improvements.
• Coordinate with engineering, security, networking, and service desk teams to resolve cross-domain issues.
• Ensure migration-related incidents are resolved in accordance with SLAs and operational priorities.

Senior Program Manager

Senior Program Manager

Systems Administrator – IT Generalist

Testing Migration Support Engineer – Mid

Senior Windows Migration Support Engineer