Environmental Project Manager – Remediation, CERCLA
AECOM
Technical Project Coordinator
Optus
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $31 per hour
Job Level
Mid-LevelSenior
About the role
- Provide exceptional customer service to a diverse group of internal and external customers
- Possess an in-depth understanding of customer specific account requirements and ensures SoW compliance.
- At the start of each shift, perform a follow-up call with the tech to confirm arrival and necessary tools.
- Review upcoming projects for material arrival, tech assignment and understanding of the SOW with all stakeholders.
- Tech check-In/Out
- Review SOW with Tech and Network Team
- Review the inventory needed with the tech
- Set expectation that once the Optus SOW is complete, the tech is to remain onsite as smart hands for the network engineers and only leave when released
- Project calls
- Have full knowledge & understanding of the project scope
- Understand components of cabling, infrastructure, and network equipment
- Ability to make decisions to ensure project completion and success
- Project deliverables review for project QA and project close out.
- Perform QA review of photos submitted on recently completed projects.
- Models appropriate behavior in regards to Optus’ Core Values and Code of Ethics policies and supports Optus’ team approach to quality to drive Optus forward
- Other duties or tasks assigned by Management
Requirements
- 5+ years of Field Technician experience (hands-on experience installing cabling, racks, infrastructure, and network equipment.)
- Strong customer service skills.
- Excellent communication and organizational skills.
- Ability to work independently and as part of a team.
- 2-3 years hands-on experience installing cabling, racks, infrastructure, and network equipment.
- Problem-solving skills and the ability to make decisions under pressure.
- Strong written and verbal communication skills required
- A keen attention to detail and great organizational habits are mandatory
- This position requires the successful candidate to be able to multi-task, work within externally developed deadlines, and work within an environment with changing priorities
Benefits
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cablinginfrastructurenetwork equipmentproject QAproject close outSoW complianceinventory managementtechnical decision makingproject scope understandingphoto QA review
Soft skills
customer servicecommunicationorganizational skillsteamworkproblem-solvingattention to detailmulti-taskingindependencedecision making under pressureadaptability
