Project Manager

• Oversee the progress of multiple ongoing projects within our Salesforce platform
• Create detailed project plans outlining tasks, timelines, resource requirements, and milestones
• Ensure the delivery of high-quality Salesforce solutions
• Communicate daily with the Salesforce team regarding project updates and open tasks
• Assist with the oversite, maintenance, and updating of the DFS Salesforce platform
• Assist users with tasks and problem-solve technical inquiries
• Create and update automations using declarative and programmatic tools in Salesforce
• Configure new user profiles and update permissions
• Create and update analytical dashboards
• Clean, manipulate, and update data, mainly using Excel and SQL
• Implement data models according to the needs of the business and existing infrastructure
• Update document templates in the Salesforce system using Conga Composer
• Document and update technical processes and procedures
• Update marketing lead distribution schemes according to business requirements
• Other related needs according to management and project needs

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Customer Relationship Management Project Administrator II

Project Manager

Customer Relationship Management Project Administrator II