Optus

Project Manager

• Assist in the development and review of project SOW’s
• Develop project plans and schedules necessary for the successful completion of projects and rollouts
• Negotiate, schedule and coordinate project resources as needed, leveraging Optus resources whenever possible
• Place and/or coordinate equipment and material orders and shipments needed for projects
• Manage project scope, create change orders when needed and gain customer approvals prior to authorizing additional work
• Conduct conference calls with customers and vendors to update project progress and status
• Take necessary action to keep projects on schedule and on budget
• Gather all project documentation, deliverables and project costs to ensure proper costing and customer invoicing to complete a project
• Develop internal process documentation and external customer documentation
• Develop opportunities to improve the pre or post project/installation processes
• Possess an in-depth understanding of customer specific account requirements
• Coordinate complex new or move, add, changes for carrier services if needed
• Handles complex scopes of work, issues, or customer challenges; escalates to Management if needed
• Serve as mentor/trainer for team members as assigned by Management
• Model appropriate behavior in regards to Optus’ Core Values and Code of Ethics policies and supports Optus’ team approach to quality to drive Optus forward
• Other duties or tasks as assigned by management

Senior Project Coordinator