Ibis Public Sector

Senior Project Analyst

Ibis Public Sector

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $82,000 - $110,000 per year

Job Level

Senior

About the role

  • Conduct Qualtrics implementations for multiple clients.
  • Lead and manage resources to accomplish project deliverables efficiently and effectively.
  • Manage project scope and schedule, and create priorities and risks associated with the projects assigned.
  • Support business development efforts, including client meetings and project scoping calls.
  • Guide customers through program design, system architecture, and creation of a project plan.
  • Use insights from project scoping efforts to recommend potential Qualtrics and/or Advisory solution(s) customized to client needs and alignment with district goals.
  • Deliver technical solutions, including: Technical assessment, organization, and cleaning of .csv data sets.
  • Support automation set-up.
  • Build out Qualtrics surveys and dashboards.
  • Provide updates on project plans and progress toward goals.
  • Provide technical training to clients on best practice platform use.
  • Complete Qualtrics certifications: DesignXM, CX, EX.
  • Assist in the creation and maintenance of a set of delivery team best practice materials, methodologies, and toolkits.
  • Effectively manage shifting priorities and adapt plans/timelines accordingly.

Requirements

  • 3-5 years of hands-on Qualtrics EX/CX experience, leveraging the Qualtrics platform to create efficiencies and/or derive insights.
  • Ability to effectively manage all aspects of project delivery from kick off to close of implementation on time and on budget.
  • Experienced and comfortable presenting virtually to client groups.
  • Skilled at defining programs, writing detailed functional specifications, and delivering projects that meet rapidly evolving business needs.
  • Direct experience with the use of qualitative and quantitative data to set and monitor strategic actions and goals.
  • Creative, motivated, self-starter, comfortable navigating a start-up environment, and using their voice to contribute to the development of a growing new business.
  • Ability to quickly build strong relationships with both colleagues and clients.
  • Ability to convey recommendations to address barriers in real time, as well as work with others to solve more complex problems in a timely manner.
Benefits
  • flexible time off for vacation and personal time.
  • Participation in the firm ’ s Benefits Program.
  • This Program includes medical, dental, vision, life, group voluntary benefits, individual voluntary benefits, short-term disability, flexible spending accounts and parental leave benefits.
  • Other miscellaneous benefits like Short-Term and Long-Term Disability at no cost, company-covered Life Insurance, access to group legal services, identify theft protection through LifeKeys services, etc.
  • After three months of service, you can join the company's 401(k) plan.
  • The company contributes 3% of your salary even if you don't contribute.
  • The company additionally matches your savings dollar for dollar up to 1% of your pay, giving you a total of 5% when you contribute 1%.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
QualtricsTechnical assessmentData cleaningAutomation setupSurvey creationDashboard buildingProject managementFunctional specificationsData analysisProject scoping
Soft skills
LeadershipCommunicationRelationship buildingAdaptabilityProblem-solvingCreativityMotivationSelf-starterPresentation skillsClient management
Certifications
Qualtrics DesignXMQualtrics CXQualtrics EX