Option Care Health

Account Executive

• Identify, establish, and maintain professional relationships with targeted physician groups and office staff members to maximize business opportunities
• Demonstrate effective selling skills during physician and/or office staff presentations with existing and potential customers
• Consult with clinicians as well as medical office staff (i.e. biologics coordinator) to appropriately promote Option Care Health and provide industry leading customer service
• Maintain a call average as outlined in the sales plan, defined as face-to-face interactions with healthcare providers, focusing on multiple physician specialties

Specialty Sales Representative

• Responsible for sales and marketing efforts in a specified territory and for growing top line revenue and margin of assigned therapies.
• Creates a territory sales plan and regularly assesses progress on opportunities.
• Uses appropriate marketing materials and tools to convey consistent messaging across the organization.
• Manages the sales process that ultimately results in customer commitment to Option Care.
• Researches, develops and implements sales strategies for assigned territory.
• Present partnership opportunities to health system leaders, decision makers and referral sources to drive new business growth for Option Care.
• Quantify value of partnership and financial/economic terms to decision makers.
• Prioritizes accounts based on total potential, current referrals, likely profitability, service needs, and probability of success.
• Uses available information, including internal information and third party data, to understand customer needs and identify opportunities.
• Creates and updates short-and long-term account plans and objectives; utilizes to guide actions.
• Tracks activity and process toward objectives.
• Communicates sales strategies to key internal partners, i.e. Clinical Liaison and Branch staff, including soliciting input and feedback on proposed strategies.
• Manage multiple internal (CL, Intake, Branch Staff) and External (case manager, hospital administration) relationships and process to ensure customers are set up to succeed.

Account Executive – Acute Therapies

Compliance

• Lead the enterprise information security and IT risk management program, including identification, assessment, classification, and measurement of risks impacting healthcare operations and ePHI.
• Lead the enterprise information security governance program, including development and maintenance of policies, standards, procedures, and control narratives
• Lead a scalable third‑party risk management program covering security and privacy assessments, risk tiering, remediation tracking, and continuous monitoring
• Lead enterprise‑wide security education and awareness programs for employees, contractors, and vendors
• Develop executive‑level metrics and dashboards translating technical risk into business‑relevant insights
• Present security risk, compliance posture, and investment needs to leadership
• Provide governance oversight for incident response and lead enterprise tabletop exercises
• Expand Data Governance program in alignment with privacy and compliance
• Support the AI Governance Committee with effective implementation of governance controls around enterprise AI use
• Maintain and govern the InfoSec and IT risk register, including risk ownership, treatment plans, exception handling, and align with Enterprise Risk Management.
• Develop and maintain key risk and performance metrics (KRIs/KPIs), dashboards, and trend analyses demonstrating risk posture and maturity improvements
• Lead control maturity and compliance programs aligned to NIST‑CSF, SOC 2, SOX IT General Controls (ITGC), and other applicable regulatory or assurance frameworks
• Coordinate external audits and assessments, serving as the primary liaison for auditors and assessors
• Identify and research potential performance improvement opportunities in leveraging security benchmarks and best practices.
• Lead, mentor, and develop a high‑performing GRC team.

Director – InfoSec Governance, Risk and Compliance

Outside Sales

• Drives sales with their assigned team by partnering with operations counterparts to build market growth plans.
• Drives sales by working across business units, leadership, and sales teams to set goals and develop sales forecasts for each assigned territory.
• Ensures alignment with national business unit and specialty enterprise objectives.
• Within their assigned team, partners with operations and payer counterparts to build regional strategic market plans to increase market penetration.
• Assists in development and implementation of all promotional activities.
• Engages cross-functionally to ensure awareness and alignment of sales efforts with branches in their area, sales personnel, and branch personnel.
• Develop Account Executive’s to create and deliver sales presentations and lead consultative sales discussions.
• Lead by example by demonstrating success in creating new business within their assigned area.
• Develop a highly productive account team of Account Executives by actively engaging in selling opportunities to coach and provide developmental feedback.
• Maintain strong relationships with branch management to ensure sales efforts are supported by branch service and sales efforts are aligned with branch capabilities.
• Partner with operations to resolve issues in the best manner for Option Care customers.
• Monitor competitors, industry, and sales trends in their assigned area to develop sales plans accordingly.
• Analyzes input from various sources to create new initiatives.
• Develops appropriate business plans for new initiatives addressing market entry strategy, financial analysis and projected costs, timelines, and necessary resources.
• Monitors activity for assigned sales team to ensure appropriate focus on priority growth targets identified by management/analyt

Territory Sales Manager

Human Resources

• Overall responsibility for the evaluation and coordination of a broad range of HR programs, policies, and programs for assigned areas
• Directly partner with business leaders in all areas on HR related issues including recruiting, onboarding, engagement, employee relations, performance management, development, rewards, and recognition
• Identify and drive organizational changes to business model, organization and functional alignments, and core HR activities
• Evaluate organizational needs proactively, executing full-lifecycle organizational change
• Drive succession planning and individual development proactively to ensure identification, development, and retention of key personnel
• Ensure employment processes in areas are consistent across the organization as well as with state and federal laws and complies with Company policies
• Communicate and educate leaders on expectations
• Analyze key human resources trends in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends
• Understand the company vision and align priorities accordingly by analyzing and identifying opportunities to lowering turnover, increasing employee engagement and retention, and developing high-performing teams, developing HR solutions that will ultimately improve outcomes
• Successfully execute special projects by identifying and clarifying issues and priorities, communicating, and coordinating requirements, evaluating milestones driving towards results; evaluating optional courses of action; adapting activities due to changing assumptions and direction
• Maintain an understanding of relevant federal and state labor and workplace laws that pertain to and impact Option Care Health’s workforce, and effectively coach team members on compliance to these laws
• Lead the incorporation of the Company’s vision, purpose, and values into the management practices of the team he/she supports

Human Resource Director

Operations

• Collaborates to lead overall operational and financial effectiveness of multiple AICs through performance KPIs
• Oversees the patient registration team for multiple AICs
• Leads team responsible for patient scheduling and patient/customer outreach for key information
• Implements and monitors adoption of corporate initiatives to ensure successful and cost-effective operations
• Manages Continuous Quality Improvement (CQI) process, safety zone reporting, and complaint resolution for all the assigned CMCs
• Collaborates with cross-functional leaders across Operations, Sales, Quality, Compliance and OCH Pharmacy/Corporate teams to ensure alignment and meeting common performance goals
• Ensures compliance with local and federal regulations, accreditation standards and corporate policies to drive effectiveness and consistency in operations
• Maintains a work environment in which staff will succeed and grow in their professional development and contribute to the overall success of Option Care
• Consistently models behaviors that build our culture around the Option Care Core Values of Compassionate Care, Engaged Teams, and Quality Results
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care data
• Monitors adherence to Policies and Procedures, auditing, as necessary
• Completes all required projects and reports in a timely fashion on a daily, weekly, or monthly basis per the direction of the leadership
• Develops, monitors, coaches, and manages staff, ensuring the development of employees through orientation, training establishing objectives, communication of rules, constructive discipline
• Builds employee morale, motivation and loyalty and fosters a team-like environment

Senior Manager, AIC Operations

• Processes benefit verification or authorization for all new referrals with speed and accuracy.
• Assist Supervisor and Manager with special assignments as needed.

Benefits and Authorization Specialist – Specialty Operations

Sales

• Manages the development and execution of sales, marketing and business development activities to exceed revenue and gross margin objectives.
• Identifies growth opportunities within local practices, hospitals and health systems.
• Directs the activities of the Account Managers, Care Transition Specialists and Care Transition Coordinators.
• Plays an active role in account management and business development efforts.
• Partners with operations to resolve customer service issues and ensure high quality service.

Regional Sales Director

QA Engineer

• Management and completion of on-site AIS Quality Assessment Standards for assigned facilities during each assessment period throughout the calendar year.
• Partners with Remote Nursing Quality Assurance Auditor to add AIS standard scores to overall CMC QSA standards and score.
• Partners with Remote auditor on findings to ensure opportunities for improvement are included in the plan of Correction for the CMC.
• Partners with Remote nursing auditor on development of schedule for upcoming assessment period.
• Provides advanced notice to CMC and area leadership of upcoming scheduled QSA to support awareness, preparation, and planning.
• Escalate opportunities for training and education identified during QSA to manager for review and follow through.
• Escalate quality questions and support needed to manager or others as appropriate in a timely fashion to ensure appropriate response and directions is provided.
• Ensure the AIS set up follows federal, state, and local rules and regulations as well as accreditation standards and OCH policy and procedure.
• Other duties as assigned

Nursing Quality Assurance Auditor, LPN

Procurement

• Lead procurement-focused diligence for acquisition targets
• Evaluate target revenue streams, payer mix, reimbursement models, and pricing dynamics
• Analyze infusion drug economics, site-of-care mix, and service-line profitability
• Collaborate with Corporate Development to support valuation, deal structuring, and investment theses
• Support post-close integration planning related to procurement and revenue processes

M&A Manager – Procurement, Revenue Diligence

Analyst

• Monitor pharmaceutical and biotechnology pipelines to identify emerging infusion-administered and specialty drug opportunities.
• Maintain structured pipeline tracking tools, dashboards, and development timelines, including regulatory milestones and anticipated launch dates.
• Support market sizing analyses, including patient population estimates, site-of-care considerations, and competitive landscape assessments.
• Build and update financial models to estimate revenue, margin, and cost-to-serve impacts under various launch and growth scenarios.
• Track changes in clinical, regulatory, pricing, and reimbursement assumptions as assets progress through development.
• Partner with internal stakeholders (Pharmacy, Nursing, Operations, Finance, Market Access, Trade & Contracting, IT, Legal, and Compliance) to assess operational feasibility and organizational readiness.
• Assist in evaluating non-financial impacts such as staffing requirements, clinical training needs, drug handling complexity, technology integrations, and workflow changes.
• Identify risks, dependencies, and key assumptions for each drug opportunity and escalate insights to the Pipeline Manager.
• Maintain a centralized repository of past RFP responses, standard language, data points, and supporting documentation to ensure consistency and efficiency.
• Serve as the primary coordinator for RFPs related to pharmaceutical partnerships, drug launches, and infusion service capabilities.
• Facilitate RFP inputs from internal departments by clearly defining requirements, timelines, and response expectations.
• Compile, draft, and format RFP responses, ensuring accuracy, clarity, and alignment with Option Care Health’s capabilities and strategic priorities.
• Coordinate reviews and approvals with Legal, Compliance, Finance, and senior stakeholders prior to submission.
• Manage RFP submissions, including final quality checks, formatting, and on-time delivery.
• Track RFP outcomes and incorporate learnings into future responses and pipeline assessments.
• Prepare clear, concise analyses and presentation materials for pipeline reviews, RFP discussions, and leadership updates.
• Support pipeline prioritization efforts by comparing opportunities across financial, strategic, operational, and partnership dimensions.
• Help refine pipeline and RFP processes, templates, and analytical frameworks.
• Ensure accuracy, documentation, and version control of assumptions, analyses, and RFP materials.

Pipeline Analyst

• Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
• Creates, communicates and obtains all required documentation for new referrals.
• Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
• Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
• Assist Supervisor and Manager with special assignments as needed.

Specialty Sales Representative

Account Executive – Acute Therapies

Director – InfoSec Governance, Risk and Compliance

Territory Sales Manager

Human Resource Director

Senior Manager, AIC Operations

Benefits and Authorization Specialist – Specialty Operations

Regional Sales Director

Nursing Quality Assurance Auditor, LPN

M&A Manager – Procurement, Revenue Diligence

Pipeline Analyst

Nursing Quality Assurance Auditor, LPN

Patient Access Specialist – Specialty Operations