Option Care Health

Pharmacist

• Assists pharmacist with the preparation and dispensing of medications and supplies
• Prepares medications so they are accurately compounded
• Performs basic pharmaceutical calculations
• Accurately labels and packages medications
• Ensures pharmacy surfaces and laminar flow hoods are cleaned and sanitized
• Inspects equipment and documents any equipment failures or defects
• Assists with recording and maintaining pharmacy temperature & cleaning logs

Compounding Pharmacy Technician I

Accounts Receivable

• Submits timely, accurate invoices to payer for products and services provided.
• Understands the terms and fee schedule for all contracts for which invoices are submitted.
• Correctly determines quantities and prices for drugs billed.
• Verifies that the services and products are correctly authorized and that required documentation is on file.
• Ensures that invoices are submitted for services and products that are properly ordered and confirmed as provided.
• Evaluates payments received for correctness and applies payments accurately to the system.
• Verifies that payments received are correct according to the fee schedule.
• Applies the payment correctly to the patient account.
• Ensures that secondary bills and patient invoices are mailed within 48 hours of receipt of payment.
• Notifies the Reimbursement Manager if there are overpayments and/or duplicate payments for the same service.
• Transfers payments belonging to other offices within 48 hours of receipt.
• Follows up on invoices submitted to ensure prompt and timely payment.
• Calls to verify that claims submitted were received and are in processing.
• Sends letters to the patient or responsible party when their insurance carrier fails to make payment reasonable time frame.
• Generates and mails statements and collections letters.
• Follows-up on all denials within 48 hours of receipt.
• Ensures compliance with policies and guidelines outlined in the contract terms and fee schedule.
• Follows HIPPA guidelines when accessing and sharing patient information to maintain patient and business confidentiality.

Revenue Cycle Specialist – AR Specialist – Medical Biller

Sales

• Achieves all sales performance and activity goals by therapy for geographical responsibility.
• Trains, coaches, develops, and supervises chronic therapies sales team.
• Develops and directs the implementation of the chronic therapies sales plan.
• Plans, forecasts, and implements the Area resources appropriately, including staffing, budget, and key initiatives.
• Serves as an active member of the chronic business sales leadership team and other cross-functional teams to provide a field perspective.
• Recruits, interviews, hires, and on-boards the chronic therapies sales team in geographic area of responsibility.
• Maintains high visibility with the chronic therapies sales team within the Area through field days and attendance at regional meetings/conferences.
• Develops and maintains team spirit and enthusiasm to achieve the greatest impact on chronic sales through verbal and written communication.
• Develop and improve the sales presentations of the chronic therapies sales team and lead by example by demonstrating success in creating new business.
• Collaborates with Market Access team to identify and implement Area pull-through opportunities.
• Partners with Operations to build strong relationships with branch management to ensure sales efforts are supported by branch services and sales efforts are aligned with branch capabilities.
• Collaborates with the acute therapies sales leaders to ensure a synergistic approach to customers.
• Identifies Key Opinion Leaders within the Area and develops business relationships to strategically leverage these influential thought leaders.
• Identifies and creates partnership opportunities with targeted physician group practices.
• Leads the recruitment and management of Advisory Board Members within the Area.
• Works cross-functionally to develop and implement the Ambulatory Infusion Suite strategy within the Area.
• Establish and develop relationships with the Professional Medical Societies within the Area and create strategies to drive business results.
• Identifies opportunities and develops relationships with targeted Patient Advocacy groups to increase business results.
• Monitors Area trends including industry, market, competitor, and sales to develop appropriate sales plans to maximize market opportunities and/or address market issues.
• Must be an expert in the individual market dynamics within the Area as well as in the complex disease states that Option Care Health services.
• Provides input into the chronic therapies field sales team compensation plan.
• Monitors and manages sales team activity to ensure appropriate focus and effort on targeted priority offices and accounts.
• Ensure that all employees in the Area are compliant with all Option Care Health policies, procedures, and guidelines.

Area Sales Director, Chronic Therapies

Area Sales Director – Chronic Therapies

• Determines the suitability of individual patients for home care.
• Collects and organizes all patient-specific information needed to determine the suitability of patients for home care.
• Assesses patients' suitability for home care in accordance with Option Care policies.
• Designs, recommends, monitors and evaluates patient-specific pharmacy care plans for the pharmacotherapy of home care patients.
• When appropriate, makes suitable recommendations for modifications in the prescribed medication therapy or monitoring parameters for a home care patient.
• Provides medication-use education to Option Care staff, other professionals, home care patients and/or their caregivers.
• Ensures continuity of pharmaceutical care to and from the home and other patient-care settings.
• Prepares and dispenses medications using appropriate techniques and following Option Care policies and procedures.
• Adheres to appropriate safety and quality assurance practices.
• Maintains confidentiality of patient and proprietary information.

Clinical Pharmacist

• Under the direction of a licensed Pharmacist, works in a clean room compounding medication at least 50% of the time
• Assists pharmacist with the preparation and dispensing of medications and supplies
• Prepares medications so they are accurately compounded
• Performs basic pharmaceutical calculations
• Accurately labels and packages medications
• Participates in the process for assessing, managing, and reporting medication related incidents
• Ensures pharmacy surfaces and laminar flow hoods are cleaned and sanitized
• Inspects equipment and documents any equipment failures or defects
• Assists with recording and maintaining pharmacy temperature & cleaning logs

• Responsible for performing various warehouse functions including assembling and packaging deliveries, rotation of inventory, and data entry of patient information
• Manage efficient and timely delivery of medication and supplies to patient homes, ambulatory infusion suite or other site of service
• Assists with ordering, receiving and stocking incoming shipments
• Develops positive working rapport with courier service
• Maintains assigned vehicle in a clean and orderly condition
• Develops alternate delivery plan in the event of emergency breakdowns
• Compounds sterile preparations as needed
• Conducts inventory control on products
• Assures most cost effective method of delivery is utilized

Warehouse Pharmacy Technician

Account Executive

• Researches, develops and implements sales strategies for assigned territory.
• Present partnership opportunities to health system leaders, decision makers and referral sources to drive new business growth for Option Care.
• Quantify value of partnership and financial/economic terms to decision makers.
• Prioritizes accounts based on total potential, current referrals, likely profitability, service needs, and probability of success.
• Uses available information, including internal information and third party data, to understand customer needs and identify opportunities.
• Creates and updates short-and long-term account plans and objectives; utilizes to guide actions.
• Tracks activity and process toward objectives.
• Communicates sales strategies to key internal partners, i.e. Clinical Liaison and Branch staff, including soliciting input and feedback on proposed strategies.
• Manage multiple internal (CL, Intake, Branch Staff) and External (case manager, hospital administration) relationships and process to ensure customers are set up to succeed.
• Frequently initiate communication with Clinical Liaison to identify new opportunities and check on progress toward defined goals.
• Identifies key customer decision makers and builds relationships to gain access to all decision makers.
• Assesses and documents the competitive landscape within the account (e.g. pre-existing competitor relationships, presence of clinical liaison, etc.).
• Partner with internal team members (Specialty Sales, Clinical Liaison, RSD, Nursing) who provide specialized knowledge and experience to grow relationships and sales with health system leaders.
• Conveys and reinforces elements of the value proposition appropriate for each account and decision maker.
• Adjusts messaging based on customer relationship life-cycle (e.g. potential new account vs. long-standing, loyal referral source).
• Obtains a complete understanding of customer needs before offering a solution.
• Leverages resources within including GMs, first line managers, Clinical staff, specialty sales, nursing and other sales roles—to assist in addressing customer issues.
• Manage time and schedule to prioritize business growth, and partner with other Option Care partners to focus on service excellence.
• Successfully organize multiple, on-going work streams, internal partnerships and growth opportunities.

Account Executive – Acute Therapies

Collections

• Responsible for the timely, accurate submission of invoices to responsible payer
• Evaluates payments received and application to the patient account
• Follows-up with responsible parties to ensure the receipt of timely, accurate payments
• Assists with Billing and Collection Training
• Completes "second level" appeals to payers

Collections Specialist, Medical Biller

Director

• Develop, cultivate relationships, and drive execution of strategy for PBMs, including the development of strategy for partnerships with small and medium PBMs.
• Evaluate, negotiate, and execute Specialty Pharmacy contracts where applicable, in conjunction with Any Willing Provider strategies with the Operations Team.
• Cross-Functionally work to develop standardized contracting terms and conditions, as well as pricing levels, for PBMs, including Specialty Pharmacy contracting within PBMs.
• Develop and drive execution of PBM strategies, including identification of key value points for PBMs, development of value messaging and materials, and implementation.
• Develop a deep understanding of PBM processes for key therapeutic categories and act as an educator to the rest of the organization.
• Assist in the expansion of Medical Group strategy nationally where applicable

Director, PBM Strategy

• Submits timely, accurate invoices to payer for products and services provided
• Understands the terms and fee schedule for all contracts for which invoices are submitted
• Correctly determines quantities and prices for drugs billed
• Verifies that the services and products are correctly authorized
• Evaluates payments received for correctness and applies payments accurately
• Ensures that invoices are submitted for services and products that are properly ordered
• Communicates with responsible parties to ensure timely payment

RCM/Collections Specialist/Medical Biller

• Under the direction of a licensed Pharmacist, the compounding technician II works in a clean room compounding medication at least 50% of the time.
• Assists pharmacist with the preparation and dispensing of medications and supplies.
• Prepares medications so they are accurately compounded.
• Performs basic pharmaceutical calculations.
• Assists with ensuring quality standards are met.
• Ensures all compounding and packaging is inspected and approved by a licensed pharmacist.
• Ensures pharmacy surfaces and laminar flow hoods are cleaned and sanitized.
• Calibrates equipment to ensure accurate functioning.
• Assists with recording and maintaining pharmacy temperature & cleaning logs.
• Trains and mentors Compounding Technician I's.

Compounding Pharmacy Technician II

Analyst

• Manage key activities for the executive compensation cycle, including data collection, analysis, modeling, approvals, and implementation for base salary, annual incentive, and long-term incentive programs.
• Review and administer company incentive programs, including plan design support and distribution of plan materials and communications.
• Administer executive equity programs and maintain equity data integrity (e.g., grants, vesting, forfeitures, cancellations, audits/reconciliations, and reporting) in coordination with HRIS, Finance, and Legal.
• Serve as the equity system administrator, including platform configuration/support, user access, data uploads and reconciliations, and coordination with the vendor and internal stakeholders to ensure accurate equity records and reporting.
• Maintain compensation governance and compliance documentation, including controls, approvals, and audit support aligned with regulatory and internal requirements.
• Conduct executive benchmarking using third-party survey data and peer group analyses; prepare pay positioning, competitiveness, and trend insights to inform executive officer compensation decisions.
• Support annual proxy and CD&A disclosures by gathering, validating, and reconciling executive compensation data; maintain documentation for disclosure tables, footnotes, and controls.
• Deliver recurring and ad hoc compensation reporting (e.g., compensation summaries, equity activity, and incentive accruals/payouts), ensuring accuracy, confidentiality, and audit readiness.
• Compile and deliver monthly compensation accrual inputs for Finance (e.g., annual incentive accruals, projected payouts, and equity-related expense/award activity support), including reconciliations and variance explanations.
• Prepare analyses and content for Compensation Committee and leadership materials, including executive pay recommendations, benchmarking summaries, and incentive plan performance results.
• Partner with HR Business Partners, Finance, Legal, and external advisors to deliver timely analyses, respond to executive compensation inquiries, and support compliant communications.
• Improve executive compensation processes and controls through data audits, system testing, and reconciliations to reduce risk and increase efficiency.
• Collaborate with Total Rewards and other HR functions to ensure executive compensation programs integrate effectively with broader rewards strategies and operational processes.
• Performs other duties as required or requested.

Senior Analyst, Executive Compensation

Manager

• Manage the negotiation, preparation, financial analysis, business review, and implementation of assigned pharmaceutical contracts for Option Care.
• Resolve reimbursement issues arising from contract compliance issues.
• Manage performance reporting to clients.
• Handle day to day issues that may arise out of existing contractual relationships with accounts.
• Manage the negotiation of pharmaceutical supply chain, distribution, and service contracts in accordance with company guidelines for assigned geography for home and alternate site infusion therapy services provided by Option Care.
• Manage internal implementations of assigned agreements with corporate stakeholders, as well as regional intake, operations, and revenue cycle teams in order to ensure success of contract implementation and execution.
• Manage external implementations and foster ongoing relationships with assigned accounts.
• Manage communication with assigned accounts as it relates to demographic changes to Option Care Facilities to insure trade partner agreements are current in order to facilitate national continuity.
• Initiate and lead meetings with health plans and corporate teams, including Pharmaceutical Program Services and Operational leadership, to review provider agreement performance data and scorecards.
• Recommends course of action to reduce/minimize risk to the organization.
• Identifies, and assesses impact of potential changes in the industry or changes related to new state or federal legislation.
• Resolve pricing and service fee related issues identified by internal and/or external trader partners that may be related to contract compliance.
• Attends client meetings where appropriate and in collaboration with Pharmaceutical Program, Business Development or other representative.
• Maintains successful working relationships with internal departments such as Operations, Legal, Sales, Trade and Business Development and any other departments that are involved with or impacted by managed care contracts.
• Utilize and participate in deployment of new contract management system.
• Complete credentialing applications when necessary for new contract access.
• Initiate, organize and facilitate regular touchpoints with Legal counterpart to ensure timely review and execution of contracts within the DocuSign and Salesforce environments.
• Initiate monthly meetings with assigned Contracting Mentor(s) for development opportunities.
• Participate in regional meetings as directed by VP, Contracting.

Contract Manager, Pharma

• Responsible for planning, organizing, directing, and providing safe pharmacy services
• Supervises, monitors, and evaluates pharmacy staff
• Manages daily operations and communications
• Oversees product purchasing and inventory management
• Collaborates with nursing, delivery, and reimbursement departments
• Assesses patients' suitability for home care

Compounding Pharmacy Technician I

Revenue Cycle Specialist – AR Specialist – Medical Biller

Area Sales Director, Chronic Therapies

Area Sales Director – Chronic Therapies

Clinical Pharmacist

Compounding Pharmacy Technician I

Warehouse Pharmacy Technician

Account Executive – Acute Therapies

Collections Specialist, Medical Biller

Director, PBM Strategy

RCM/Collections Specialist/Medical Biller

Compounding Pharmacy Technician II

Senior Analyst, Executive Compensation

Contract Manager, Pharma

Regional Pharmacy Manager