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Option Care Health

Patient Access Specialist

Option Care Health

Patient Access Specialist coordinating referrals and documentation for infusion services at Option Care Health. Collaborating with sales, pharmacy, and nursing to ensure seamless patient care transitions.

Posted 7/2/2026full-timeRemote • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to coordinate patient referrals while ensuring accurate documentation and payment processes. Proficient in multi-tasking and collaborating with cross-functional teams in a fast-paced environment.

Highest-signal resume keywords
Customer Service SkillsMulti-Tasking AbilityDetail-OrientedProblem SolvingCollaboration

ATS Keywords

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Applicant Tracking System Keywords

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Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Patient CoordinationReferral ManagementClaims ManagementFinancial AssistanceDocumentation

About the role

Key responsibilities & impact
  • Engages with patient, referral source, sales, pharmacy, and nursing to coordinate discharge and secure nursing and delivery.
  • Creates, communicates and obtains all required documentation for new referrals.
  • Secures patient’s upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
  • Supports the ongoing activities needed to ensure clean claims on hold and denial management (follow-up on paperwork where missing).
  • Assist Supervisor and Manager with special assignments as needed.

Requirements

What you’ll need
  • High school diploma or equivalent is required.
  • Minimum of two years of experience in related experience required.
  • Ability to multi-task and support numerous referrals/priorities at one time.
  • Ability to work in a fast past environment.
  • Must be detail-oriented and have a high degree of quality focus.
  • High degree of customer service skills required.
  • Ability to trouble shoot, problem solves and collaborate with cross-functional team members across sales and operation functions.

Benefits

Comp & perks
  • Medical, Dental, & Vision Insurance
  • Paid Time off
  • Bonding Time Off
  • 401K Retirement Savings Plan with Company Match
  • HSA Company Match
  • Flexible Spending Accounts
  • Tuition Reimbursement
  • myFlexPay
  • Family Support
  • Mental Health Services
  • Company Paid Life Insurance
  • Award/Recognition Programs