OpSource

Director

• Establish, design, and lead the Uniphar Enterprise Applications Centre of Excellence — defining its operating model, team structure, and ways of working.
• Recruit, develop, and lead a high-performing CoE team encompassing functional, technical, and change capability.
• Define the operating relationship between the CoE, divisional IT leads, and the ERP programme team — ensuring clear ownership, escalation paths, and a structured handover from programme to BAU.
• Build a culture of continuous improvement, shared learning, and knowledge management across Dynamics 365 practitioners throughout the Group.
• Own and maintain the Uniphar Dynamics 365 governance framework: configuration standards, data model governance, change control, and release management.
• Ensure consistent application of enterprise application standards across all Uniphar business units and entities, including acquired businesses onboarded to the platform.
• Define and enforce the boundary between standard D365 capability, supported customisation, and out-of-scope extensions.
• Chair the Enterprise Applications governance forum, providing senior stakeholders with transparent visibility of platform health, risk, and roadmap decisions.
• Act as the CoE’s primary interface to the ERP implementation programme, ensuring design decisions are consistent with long-term governance principles.
• Own the end-to-end adoption strategy for Dynamics 365 across Uniphar, spanning training, enablement, communications, and organisational change.
• Define and track enterprise applications value realisation metrics: process efficiency, data quality, adoption rates, and business outcomes tied to the original investment case.

Enterprise Applications COE Director