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Enterprise Applications COE Director
OpSourceEnterprise Applications COE Director leading Microsoft Dynamics 365 governance, driving adoption and continuous improvement for Uniphar group. Establishing a Centre of Excellence for enterprise applications alignment across the organization.
Tech Stack
Tools & technologiesAzureERP
About the role
Key responsibilities & impact- Establish, design, and lead the Uniphar Enterprise Applications Centre of Excellence — defining its operating model, team structure, and ways of working.
- Recruit, develop, and lead a high-performing CoE team encompassing functional, technical, and change capability.
- Define the operating relationship between the CoE, divisional IT leads, and the ERP programme team — ensuring clear ownership, escalation paths, and a structured handover from programme to BAU.
- Build a culture of continuous improvement, shared learning, and knowledge management across Dynamics 365 practitioners throughout the Group.
- Own and maintain the Uniphar Dynamics 365 governance framework: configuration standards, data model governance, change control, and release management.
- Ensure consistent application of enterprise application standards across all Uniphar business units and entities, including acquired businesses onboarded to the platform.
- Define and enforce the boundary between standard D365 capability, supported customisation, and out-of-scope extensions.
- Chair the Enterprise Applications governance forum, providing senior stakeholders with transparent visibility of platform health, risk, and roadmap decisions.
- Act as the CoE’s primary interface to the ERP implementation programme, ensuring design decisions are consistent with long-term governance principles.
- Own the end-to-end adoption strategy for Dynamics 365 across Uniphar, spanning training, enablement, communications, and organisational change.
- Define and track enterprise applications value realisation metrics: process efficiency, data quality, adoption rates, and business outcomes tied to the original investment case.
Requirements
What you’ll need- Significant experience (typically 12+ years) in enterprise applications or ERP-related roles, with at least 5 years in a senior leadership or platform ownership capacity.
- Deep, hands-on expertise with Microsoft Dynamics 365 Finance & Operations (or Business Central), including design, governance, and continuous improvement at scale, Microsoft Power Platform and its integration with Dynamics 365 and understanding of D365 reporting and analytical tools.
- Proven track record building or leading a Centre of Excellence, platform governance function, or equivalent centre of expertise.
- Demonstrable success driving enterprise applications adoption and value realisation in a complex, multi-entity or multi-country organisation.
- Experience partnering with or overseeing a major ERP implementation programme, with accountability for post-go-live governance and adoption.
- Strong background in change management, business readiness, and stakeholder engagement at senior level.
- Degree in Information Technology, Business, Finance, or a related discipline; Microsoft Dynamics 365 certifications or equivalent professional accreditation are advantageous.
- Familiarity with Azure DevOps for D365 ALM (application lifecycle management), CI/CD pipelines, and release management.
- Solid grasp of enterprise application data architecture, master data management, and integration middleware (e.g. Azure Integration Services, Logic Apps, Dataverse).
- Working knowledge of the wider enterprise applications landscape — CRM, HR/HCM, finance, EPM, and service management platforms — and how they integrate with a core ERP to deliver end-to-end business processes.
Benefits
Comp & perks- Uniphar is an equal-opportunity employer; we do not discriminate and welcome all responses.
ATS Keywords
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Hard Skills & Tools
Microsoft Dynamics 365 Finance & OperationsMicrosoft Power PlatformD365 reporting toolsenterprise application governancechange managementdata architecturemaster data managementintegration middlewareCI/CD pipelinesbusiness process integration
Soft Skills
leadershipstakeholder engagementteam developmentcontinuous improvementorganizational changecommunicationstrategic planningproblem-solvingcollaborationknowledge management
Certifications
Microsoft Dynamics 365 certificationsprofessional accreditation