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Technical Product Manager

• Establish and guide the product vision and strategic roadmap for merchant-facing platform features, encompassing all aspects from dashboard user engagement to advanced, AI-powered analytics
• Identify high-impact opportunities through data analysis, customer interviews, and competitive research
• Translate merchant pain points and business objectives into clear problem statements before jumping to solutions
• Stay close to what merchants actually need by partnering with commercial, customer experience, and support teams
• Run customer interviews directly - prepare discussion guides, facilitate conversations with merchants or partners, synthesize findings, and use that evidence to support or challenge product decisions
• Drive end-to-end delivery of features across engineering, design, QA, and operations
• Develop comprehensive yet concise user stories, acceptance criteria, and product specifications to provide the engineering team with clear direction without being overly prescriptive
• Lead sprint ceremonies in collaboration with the engineering manager: planning, reviews, and retrospectives
• Monitor delivery against outcomes - not just ticket completion - and adjust when things drift
• Maintain a single source of truth for your domain: roadmap, open decisions, and blockers, structured so any stakeholder can get context without needing to ask you directly
• Communicate trade-offs to leadership before decisions become urgent
• Manage competing priorities from multiple stakeholders without losing the engineering team's trust or momentum

• Support your team in maintaining and updating the product roadmap for your assigned domain.
• Conduct research, analyze data, and gather user insights to inform product decisions.
• Contribute to documentation, competitive analysis, and requirement definition.
• Advocate for user needs and business outcomes during discovery discussions.
• Assist in managing the product backlog by writing, refining, and prioritizing user stories with guidance.
• Participate in agile ceremonies (stand-ups, planning, reviews, retrospectives).
• Collaborate with engineering, QA, and design for clarity and quality.
• Help define acceptance criteria and validate outcomes against expectations.
• Coordinate release activities, ensuring alignment across engineering, QA, and operations teams.
• Support incident triage or issue resolution.

Associate Technical Product Manager

Full-stack Engineer

• Develop, test, and maintain high-quality software applications using Go, Ruby
• Collaborate with cross-functional teams to define, design, and ship new features
• Write clean, efficient, and well-documented code that follows industry best practices
• Participate in code reviews and provide constructive feedback to peers
• Troubleshoot, debug, and resolve software defects and issues
• Assist in the design and implementation of software architecture and frameworks
• Stay up-to-date with emerging technologies and industry trends to continuously improve skills and knowledge
• Contribute to technical documentation and user guides

Software Engineer

Account Manager

• Drive revenue by building long-term relationships with our clients and stakeholders with a focus on understanding their needs, strategies, and goals.
• Support revenue growth initiatives for key strategic accounts.
• Create and deliver on strategic account plans for own clients to maximize utilization, growth, and revenue.
• Become a trusted adviser to your portfolio accounts to ensure adoption of new products and client satisfaction.
• Provide onboarding services, continuous training, and resource material management to all relevant client departments.
• Support integration projects alongside the solutions team to provide technical solutions and processes for clients to embrace and adopt.
• Manage and support overall commercial activities such as internal reporting, marketing activities, and new product promotion.

Business Development Rep

• Managing complex interests, deadlines, and resources, including creating a Work Breakdown Structure (WBS) derived from the final goal, and rigorous progress management.
• Smooth collaboration and communication with domestic and international stakeholders, including cross-border projects.
• Structuring complex matters to create high-quality documents (e.g., PowerPoint) that enable busy decision-makers to make quick judgments, followed by effective presentation.
• Executing a solution-selling approach that goes beyond standard products, by identifying customers' latent issues through interviews and proposing solutions by combining our company's assets.

Technical Product Manager

Associate Technical Product Manager

Software Engineer

Account Manager

Business Development Manager