Salary
💰 $110,000 - $127,000 per year
About the role
- Supervise, mentor, and develop the Billing Specialist, ensuring accuracy, efficiency, and compliance
- Serve as an escalation point for complex billing inquiries, disputes, and operational challenges
- Foster accountability, collaboration, and continuous improvement in billing and AR
- Oversee the full billing cycle, ensuring timely, accurate, and contract-compliant invoicing
- Monitor and reconcile billing data, resolving discrepancies with the Billing Specialist
- Implement quality controls to minimize errors and improve efficiency
- Partner cross-functionally to document billing requirements for new clients, products, and services
- Manage accounts receivable, including aging reports, collections, and cash application
- Set and enforce AR policies on credit, collections, and escalation
- Collaborate with Sales and Client Success to resolve payment issues while maintaining strong relationships
- Provide reporting and analysis of AR metrics, cash flow, and collection performance
- Ensure revenue recognition aligns with accounting standards and company policies
- Support Finance with month-end close, reconciliations, and reporting
- Analyze billing, AR, and revenue trends to identify risks, variances, and optimization opportunities
- Support audits and compliance, preparing necessary documentation
- Drive process improvements, automation, and system enhancements for scalability
- Establish and monitor KPIs for billing accuracy, collections, timeliness, and revenue realization
- Other duties as assigned.
Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field (CPA or MBA a plus)
- 5+ years of progressive experience in billing, accounts receivable, or revenue management
- At least 2 years in a supervisory or management role
- Strong knowledge of billing systems, AR management, revenue recognition principles, and GAAP compliance
- Experience managing invoicing and collections for complex contracts (e.g., subscription, usage-based, or service-based models)
- Excellent analytical, problem-solving, and communication skills
- Strong attention to detail with ability to see the “big picture” of process optimization and scalability
- Proficiency in accounting and billing software (e.g., NetSuite, QuickBooks, or equivalent) and Excel/Google Sheets