OpenLoop

Revenue and Billing Manager

OpenLoop

full-time

Posted on:

Origin:  • 🇺🇸 United States • Iowa

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Salary

💰 $110,000 - $127,000 per year

Job Level

Mid-LevelSenior

About the role

  • Supervise, mentor, and develop the Billing Specialist, ensuring accuracy, efficiency, and compliance
  • Serve as an escalation point for complex billing inquiries, disputes, and operational challenges
  • Foster accountability, collaboration, and continuous improvement in billing and AR
  • Oversee the full billing cycle, ensuring timely, accurate, and contract-compliant invoicing
  • Monitor and reconcile billing data, resolving discrepancies with the Billing Specialist
  • Implement quality controls to minimize errors and improve efficiency
  • Partner cross-functionally to document billing requirements for new clients, products, and services
  • Manage accounts receivable, including aging reports, collections, and cash application
  • Set and enforce AR policies on credit, collections, and escalation
  • Collaborate with Sales and Client Success to resolve payment issues while maintaining strong relationships
  • Provide reporting and analysis of AR metrics, cash flow, and collection performance
  • Ensure revenue recognition aligns with accounting standards and company policies
  • Support Finance with month-end close, reconciliations, and reporting
  • Analyze billing, AR, and revenue trends to identify risks, variances, and optimization opportunities
  • Support audits and compliance, preparing necessary documentation
  • Drive process improvements, automation, and system enhancements for scalability
  • Establish and monitor KPIs for billing accuracy, collections, timeliness, and revenue realization
  • Other duties as assigned.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration, or related field (CPA or MBA a plus)
  • 5+ years of progressive experience in billing, accounts receivable, or revenue management
  • At least 2 years in a supervisory or management role
  • Strong knowledge of billing systems, AR management, revenue recognition principles, and GAAP compliance
  • Experience managing invoicing and collections for complex contracts (e.g., subscription, usage-based, or service-based models)
  • Excellent analytical, problem-solving, and communication skills
  • Strong attention to detail with ability to see the “big picture” of process optimization and scalability
  • Proficiency in accounting and billing software (e.g., NetSuite, QuickBooks, or equivalent) and Excel/Google Sheets
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