Relationship Manager – B2B Mortgage Sales
Equity Resources, Inc
Franchise Account Executive
OPENLANE
full-time
Posted on:
Location Type: Remote
Location: Remote • Maryland, New York, Pennsylvania, Virginia, West Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $55,000 - $60,000 per year
Job Level
Mid-LevelSenior
About the role
- Align internal and external stakeholders, ensuring commitment to objectives and successful outcomes.
- Serve as a central point of contact between internal and external resources, fostering shared understanding and collaboration to provide product expertise and technical support to customers.
- Monitor and measure performance, and sales for assigned territories–intervening and resolving issues that impact performance and customer satisfaction whenever possible.
- Listen and understand stakeholders' business objectives, forecasts, and performance metrics, and align technology and processes to meet their needs and to grow our collective businesses.
- Work closely with operational resources to ensure timely resolution of issues, while maintaining strong communication with stakeholders.
- Provide education and support to external stakeholders, including customers and business partners, on program features and enhancements.
- You will play a pivotal role in coaching our customers on best practices, empowering them to thrive within our marketplace through personalized guidance and support.
Requirements
- 3-5 years of related sales and/or account management experience.
- Strong understanding of online technologies and proficiency in Google Suite offerings.
- Proven track record as a proactive problem-solver, taking ownership of issues from beginning to end.
- Excellent oral and written communication skills, with a focus on customer service.
- Strong organizational, time management, and prioritization skills–Capable of handling multiple demands at any given time.
- Ability and willingness to travel to or within assigned region, roughly 15% of the time every other month.
- Nice to Have’s: Experience with Salesforce
- Nice to Have’s: Bachelor's Degree
- Nice to Have’s: Experience with DOMO or other data analysis tools
- Residence within the assigned territory is highly preferred
Benefits
- Competitive pay
- Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
- Immediately vested 401K (US) or RRSP (Canada) with company match
- Paid Vacation, Personal, and Sick Time
- Paid maternity and paternity leave (US)
- Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
- Robust Employee Assistance Program
- Employer paid Leap into Service Day to volunteer
- Tuition Reimbursement for eligible programs
- Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
- Company culture of internal promotions, diverse career paths, and meaningful advancement
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales experienceaccount managementproblem-solvingdata analysis
Soft skills
communication skillscustomer serviceorganizational skillstime managementprioritization
Certifications
Bachelor's Degree
