OpenCV

Platform Engineer

• Design, build, and maintain internal tools and services that improve the velocity, efficiency, and happiness of our product engineering teams.
• Champion a "platform-as-a-product" mindset by working cross-functionally to understand internal customer needs.
• Apply core SRE principles to ensure the reliability and resilience of critical systems and infrastructure.
• Take ownership of complex platform projects including defining scope and managing dependencies.
• Collaborate with cross-functional teams to identify and implement improvements to the platform infrastructure.

Senior Platform Engineer – 80-100%

Full-stack Engineer

• Develop, test, deploy, maintain, and enhance Mission Control Portal
• Work together with world-class software engineers to develop products that our users love

Software Engineer

Business Development Rep

• Generate a targeted number of accepted opportunities by assessing the client's needs and handing the opportunity over to the appropriate Sales team member in a timely manner.
• Research and build prospect accounts, identifying new sales opportunities through outbound efforts.
• Cultivate leads by assessing the opportunity, communicating the value propositions for the customer, and following up in a timely manner.
• Build and maintain relationships with key executives and decision-makers.
• Generate and conduct due diligence on inbound leads.
• Maintain open communication with the sales team to discuss territory information account details, further qualify and educate the target, and get feedback on the activity.
• Track and maintain prospects, as well as update contact information in Salesforce.com.
• Ensure accurate Salesforce.com data entry of own activities once the opportunity has been handed off.
• Report on territory and lead activity to the manager.
• Assimilate product and market knowledge and effectively communicate the benefits and feature set of Open Systems to prospects over the telephone.
• Work in collaboration with marketing to develop programs that will generate the best leads.
• Demonstrate thought leadership with customers and stay apprised of the industry trends by contributing to social media sites.

Business Development Representative, German Speaker

• Generate new business opportunities within the German mid-market (500–25,000 users)
• Engage prospects through targeted outreach, qualification, and discovery
• Position Open Systems’ solutions (SASE, SSE, SD-WAN, Global Connectivity) versus competitors
• Research and build prospect accounts and identify new sales opportunities via outbound efforts
• Cultivate leads, assess opportunities, communicate value proposition, and follow up
• Build and maintain relationships with key executives and decision-makers
• Generate and conduct due diligence on inbound leads
• Maintain open communication with sales team; hand opportunities to appropriate sales members
• Track and maintain prospects and update contact information in Salesforce.com
• Report on territory and lead activity to manager
• Assimilate product and market knowledge and communicate benefits to prospects by phone
• Work with marketing to develop lead-generation programs
• Demonstrate thought leadership and contribute to social media presence

Operations

• Manage preparation of quotations and other documentation to support operational efficiency
• Prepare and manage customer quotations, contracts, and related documentation
• Support negotiation processes and assist in closing deals
• Handle invoice-related activities, including checking, sharing, and compiling invoices
• Coordinate closely with cross-functional teams such as Finance, Sales, and Implementation to ensure smooth operations
• Maintain timelines and accuracy for invoice processing and follow-ups
• Ensure compliance with internal policies and operational guidelines
• Monitor and optimize operational processes to improve efficiency and customer experience

Connectivity Operations Specialist

• Configure, operate, and enhance observability platforms and frameworks (Clickhouse, Thanos, Loki, Tempo, OpenTelemetry Collector + custom processors)
• Manage and evolve core observability infrastructure supporting engineering teams and a customer-facing portal
• Handle telemetry at scale (more than 20 TB per day from 10,000+ nodes including Linux hosts, k8s clusters, VMs)
• Drive organization-wide adoption of observability best-practices for monitoring, logging, and tracing
• Develop and maintain automated solutions for monitoring, alerting, and incident response
• Collaborate with engineering teams to provide scalable observability solutions and understand their needs
• Optimize system performance, ensure high availability, and perform capacity planning and cost optimization
• Experiment with and integrate new observability tools and OpenTelemetry Collector to enhance telemetry collection and analysis

Senior Observability Platform Engineer

Account Executive

• Drive new logo acquisition targeting mid-market businesses for SASE, SSE, SD-WAN, and Global Connectivity solutions
• Prospecting and lead generation via cold calling, networking, industry events, and outbound outreach in collaboration with marketing and technical teams
• Consultative selling with senior decision-makers to understand challenges and craft tailored solutions
• Position Open Systems against competitors by showcasing product advantages
• Own full sales cycle: discovery, demos, proposals, negotiation, and deal closure
• Build and maintain strategic relationships and long-term partnerships with key decision-makers
• Gather market intelligence on trends, customer pain points, and competitor offerings to refine sales strategies
• Consistently meet or exceed new logo acquisition and revenue sales targets
• Onboard: learn internal teams and products, participate in early-stage customer meetings, and visit Zurich to strengthen team relationships

Senior Platform Engineer – 80-100%

Software Engineer

Business Development Representative, German Speaker

Business Development Representative, German Speaker

Connectivity Operations Specialist

Senior Observability Platform Engineer

Senior Sales Executive, New Logo, German Speaker