OpenAI

Account Director

OpenAI

full-time

Posted on:

Origin:  • 🇦🇺 Australia

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Job Level

Lead

Tech Stack

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About the role

  • Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
  • Support customer accounts from initial engagement to successful deployment and through to renewal
  • Partner with solutions and research engineering to build and execute complex customer programs and projects
  • Own a revenue target and manage revenue forecasts
  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders
  • Monitor the industry landscape (people, competitors, partners) to contribute to product roadmap and corporate strategies
  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
  • Support recruitment and onboarding of teammates and contribute to company culture
  • Drive opportunities through the entire sales cycle, working with researchers, engineers, and solution strategists to help customers evolve their industry with AI

Requirements

  • 7+ years selling and renewing platform-as-a-service and/or software-as-a-service
  • Designing and executing complex deal strategies
  • Supporting the growth of fast-growing, high-performance companies
  • Working directly with c-level executives
  • Communicating technical concepts to customers and internal stakeholders
  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence