Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
Support customer accounts from initial engagement to successful deployment and through to renewal
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a revenue target and manage revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Monitor the industry landscape (people, competitors, partners) to contribute to product roadmap and corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support recruitment and onboarding of teammates and contribute to company culture
Drive opportunities through the entire sales cycle, working with researchers, engineers, and solution strategists to help customers evolve their industry with AI
Requirements
7+ years selling and renewing platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders