Open Dealer Exchange

Business Development Rep

• Manage the full lifecycle of affiliate partnerships, from initial onboarding and training to referral process setup, revenue share execution, and ongoing relationship management.
• Actively identify and pursue referrals from affiliate partners and research prospective partners that should be offering credit solutions, expanding brand awareness and acquisition opportunities.
• Assess affiliate partner performance and integration strategies to determine the most effective approaches for long-term success.
• Build and maintain strong relationships with key partners and affiliates through regular follow-up, ensuring continued loyalty and engagement.
• Collaborate closely with sales representatives to provide guidance and resources that maximize the value of affiliate relationships and drive new credit sales.
• Participate in trade shows and speaking engagements to strengthen 700Credit's brand presence and establish new partnership opportunities.
• Execute and oversee beta dealer programs for new affiliate installs, ensuring a smooth and successful rollout.
• Monitor industry trends and perform market analysis to inform partnership strategy and uncover new avenues for business development.
• Present business development ideas, partnership strategies, and performance updates to internal leadership in a clear and compelling manner.

Vice President – Business Development

Implementation Specialist

• Manage end-to-end client implementation
• Support business process improvement
• Serve as the primary client contact
• Compile compliance reports
• Act as a trainer and coach
• Resolve client issues
• Assist in product launches
• Contribute to team success
• Track and document client communications
• Communicate new product features
• Provide exceptional customer service
• Generate cross-sell opportunities

• Manage end-to-end client implementation: Oversee the full implementation process for new and existing clients, following established standards, project plans, and documentation to ensure a high level of success.
• Support business process improvement: Provide guidance and best practice recommendations to clients during implementation to drive strong adoption and long-term success with our software.
• Serve as the primary client contact: Act as the main point of contact for clients throughout implementation and for designated clients post-implementation.
• Compile compliance reports: Regularly prepare and submit compliance reports to ensure adherence to internal policies and industry regulations.
• Act as a trainer and coach: Serve as a knowledgeable resource for clients, providing ongoing training, support, and coaching to help them maximize the value of 700Credit products.
• Resolve client issues: Analyze and resolve client concerns directly or assist in working through complex issues to ensure effective outcomes.
• Assist in product launches: Support Affiliate and 700Credit product launches, including post-launch follow-up with clients and affiliates to evaluate and improve the customer experience.
• Contribute to team success: Actively support all members of the Implementation team in a productive and constructive manner.
• Track and document client communications: Accurately record all client interactions and communications to maintain clear and up-to-date records.
• Communicate new product features: Keep clients informed of new product features and updates, ensuring they understand new capabilities and how to take advantage of them.
• Provide exceptional customer service: Ensure a consistently high level of service is delivered to clients, maintaining satisfaction and long-term loyalty.
• Generate cross-sell opportunities: Work closely with the sales team to identify and produce cross-sell opportunities that introduce additional products and services to existing clients.

Onboarding Specialist

Client Success Onboarding Specialist

Account Executive

• Proactively identify and engage new potential partner organizations specifically independent agents that can drive credit sales opportunities.
• Manage the entire partner onboarding process, ensuring smooth integration, accurate setup of revenue share agreements, and proper training of new partners.
• Regularly follow up with existing partners to maintain strong relationships, identify growth opportunities, and drive mutual success.
• Work closely with partners to ensure successful referral processes are in place and execute effective strategies to maximize credit sales.
• Research new potential partners and analyze the market to identify trends and opportunities for new partnerships.
• Oversee beta dealers for new partner integrations, ensuring successful implementation and feedback.
• Represent 700Credit at industry trade shows and speaking engagements to enhance brand awareness and develop new business opportunities.
• Support the sales team with managing third-party partnerships and align partner activities with overall company goals.

Business Development Account Director

• Engage Decision-Makers: Connect with General Managers, Controllers, and other key decision-makers in auto dealerships to understand their needs and present tailored solutions.
• Drive Sales Success: Build rapport and close deals by making outbound calls daily and work from a pool of 80+ leads per month.
• Master the Sales Process: Use your persuasive communication skills to overcome objections, perform needs analyses, and present cost comparisons.
• Cross-Sell and Upsell: Identify opportunities to expand our services with existing clients and contribute to company growth.
• Collaborate and Support: Work closely with internal teams to ensure a seamless post-sales experience for clients.
• Stay Organized and Focused: Leverage Salesforce to track activities, manage your pipeline, and prioritize efforts effectively.

Inside Sales Representative

Customer Success Manager

• Build and maintain strong relationships with dealerships and dealership groups to ensure their success and satisfaction
• Analyze existing client accounts and identify opportunities to drive revenue growth
• Guide clients through the onboarding and implementation process of Quick Products, ensuring seamless integration
• Provide ongoing training, support, and coaching to clients, helping them maximize the value of 700 Credit products
• Address and resolve client concerns, working to ensure that all issues are effectively handled
• Support Affiliate and 700 Credit product launches, including post-launch evaluation and gathering client feedback to ensure a positive customer experience
• Review client business processes related to the usage of 700 Credit Quick Products and provide recommendations for improvement
• Lead meetings with key dealership personnel, focusing on the value of 700 Credit products and continuous process improvement
• Schedule and lead regular virtual and in-person meetings with clients to discuss product usage, identify new product opportunities, and foster strong relationships
• Keep clients informed of new product features and updates, ensuring they are aware of new capabilities
• Create and implement strategies to enhance customer retention and drive increased engagement
• Conduct regular audits of client product usage to identify areas for improvement and optimization
• Collect and analyze customer feedback to develop new techniques and strategies that improve retention and satisfaction
• Ensure a high level of customer service is consistently provided to clients, maintaining satisfaction and loyalty
• Work closely with the sales team to identify and create opportunities to introduce additional products and services to clients
• Ensure all client interactions, communications, and updates are accurately documented in Salesforce for tracking and reporting purposes

Client Success Manager

• Build and maintain strong relationships with dealerships and dealership groups to ensure their success and satisfaction.
• Analyze existing client accounts and identify opportunities to drive revenue growth.
• Guide clients through the onboarding and implementation process of Quick Products, ensuring seamless integration.
• Provide ongoing training, support, and coaching to clients, helping them maximize the value of 700 Credit products.
• Address and resolve client concerns, working to ensure that all issues are effectively handled.
• Support Affiliate and 700 Credit product launches, including post-launch evaluation and gathering client feedback to ensure a positive customer experience.
• Review client business processes related to the usage of 700 Credit Quick Products and provide recommendations for improvement.
• Lead meetings with key dealership personnel, focusing on the value of 700 Credit products and continuous process improvement.
• Schedule and lead regular virtual and in-person meetings with clients to discuss product usage, identify new product opportunities, and foster strong relationships.
• Keep clients informed of new product features and updates, ensuring they are aware of new capabilities.
• Create and implement strategies to enhance customer retention and drive increased engagement.
• Conduct regular audits of client product usage to identify areas for improvement and optimization.
• Collect and analyze customer feedback to develop new techniques and strategies that improve retention and satisfaction.
• Ensure a high level of customer service is consistently provided to clients, maintaining satisfaction and loyalty.
• Work closely with the sales team to identify and create opportunities to introduce additional products and services to clients.
• Ensure all client interactions, communications, and updates are accurately documented in Salesforce for tracking and reporting purposes.