About the role
- Lead end-to-end software implementation projects, from requirements gathering through go-live.
- Configure system workflows, reporting, and integrations (APIs, flat-file finance exchanges, data migrations).
- Manage project plans, timelines, and deliverables, keeping stakeholders informed and aligned.
- Support client testing activities and ensure system readiness for launch.
- Provide regular status updates, documentation, and risk assessments.
- Collaborate with cross-functional teams (Sales, Product, Engineering, Support) to resolve issues and align on deliverables.
- Accurately track project time and activities to support utilization goals and reporting.
Requirements
- Bachelor’s degree or equivalent experience.
- 3+ years in software implementation, consulting, or legal operations.
- Strong client communication and stakeholder management skills.
- Ability to manage multiple projects with competing priorities.
- Problem-solving mindset with strong attention to detail.
- Comfortable working across time zones and with global clients.
- Experience configuring APIs and flat-file based finance integrations.
- Data migration experience, including transformation, validation, and reconciliation.
- Ability to troubleshoot integration and workflow issues.
- Familiarity with Salesforce, Jira, Confluence, Excel, and project management tools.
- Familiarity with enterprise legal management (ELM), spend management, or CLM systems.
- Support change management activities by helping clients prepare their teams for new workflows and technology.
- Monitor utilization and budget adherence across assigned projects.
- Contribute to continuous improvement of implementation processes, tools, and templates.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software implementationAPI configurationdata migrationfinance integrationsworkflow configurationreportingrisk assessmentproblem-solvingattention to detailproject management
Soft skills
client communicationstakeholder managementtime managementability to manage multiple projectscollaborationtroubleshootingadaptabilityglobal client engagement
Certifications
Bachelor's degree