Implementation Engineer – Autosys
Stonebranch
JavaLinuxMySQLOraclePythonShell ScriptingSQLUnix
Software Product Implementation & Training Specialist
First American
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $72,125 - $96,125 per year
Job Level
Mid-LevelSenior
About the role
- Lead the ongoing development, enhancement, and execution of standard software implementation processes and onboarding programs
- Oversee end-to-end software implementation projects for clients, utilizing and advancing standardized project plans, timelines, and budgets
- Direct the assessment of client needs to ensure that standard processes and configurations are aligned with business objectives
- Lead the configuration and deployment of software applications following standardized best practices
- Drive the creation, improvement, and delivery of standardized training sessions, workshops, and resources
- Provide expert technical support and lead troubleshooting efforts during implementation and post-go-live phases
- Build and nurture strong client relationships, serving as the primary point of contact and a trusted strategic advisor
- Manage data migration and integration activities in line with established methodologies
Requirements
- Implementation or Training experience in the title insurance or real estate software industry
- Demonstrated experience in a leadership role within software implementation, training, or a similar client-facing environment
- Experience with SaaS software implementation and process development
- Proven ability to design, deliver, and continually improve effective training programs
- Outstanding communication, analytical, and time management skills
- A strong commitment to customer service and continuous improvement
- Willingness to travel as needed
- Familiarity with learning management systems (LMS) and Digital Adoption platforms (preferred but not required)
- Bachelor's degree in computer science, information technology, or a related field (preferred but not required)
Benefits
- Health insurance
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software implementationdata migrationintegration activitiestraining program developmentSaaSproject managementtechnical supporttroubleshootingconfigurationdeployment
Soft skills
leadershipcommunicationanalytical skillstime managementcustomer servicecontinuous improvementrelationship buildingstrategic advising
