Manage CRM and ERP software implementation projects for clients with 5-500 users.
Participate in functional and technical working groups and progress meetings.
Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources.
Design and deliver key stakeholder training on system configuration as well as end user training.
Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.
Requirements
Bachelor’s Degree
Experience in Enterprise SaaS or Software Implementation.
Experience with Elite highly preferred.
Minimum of 2 year of experience as an implementation consultant acting as a billable resource with a utilization target
Excellent organizational, written, and verbal communication skills and strong command of the English language
Ability and availability for travel (5-10%) to customer sites for face-to-face meetings, as requested by the customer
You are self-motivated and perform independently in a fast-paced environment that is constantly changing
You possess exceptional time management skills
You enjoy problem-solving mindset and adaptability
You take a Customer, Quality, and Results-oriented approach
Experience with Mavenlink (Kantata) and/or Momentus Software a plus
Venue and/or Exhibition industry expert preferred but not required
Benefits
🏥 Insurance: Gain peace of mind with comprehensive medical, dental, & vision.
🌟 Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral.
🌞 Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters.
👪 Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments.
👚 No Dress Code: Smart, independent people like you choose what they wear.
🌐 Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job.
🎟️ Two tickets valued up to $500 each to attend events hosted by our valued customers, fostering strong relationships and industry connections.
🎉 Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.
📚 Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM software implementationERP software implementationEnterprise SaaSEliteMavenlinkKantataMomentus Softwareproject managementrequirements documentationstakeholder training