Patient Support Specialist – West Coast US, Hawaii
Onera Health
full-time
Posted on:
Location Type: Remote
Location: California • Hawaii • United States
Visit company websiteExplore more
About the role
- Provide friendly, empathetic support to patients via phone, email or chat
- Collect and analyze patient feedback to improve the company’s services and product offering
- Provide administrative support related to patient outreach, documentation and follow-ups
- Partner across teams to continuously improve the patient experience
Requirements
- Strong communication and interpersonal skills
- Based on the West Coast US or Hawaii
- Ability to handle sensitive patient information with professionalism and discretion
- Confidence working with digital tools and systems
- Experience in healthcare, customer support or patient care is preferred but not required
- Spanish proficiency is a plus
Benefits
- Be part of an exciting, international startup at the forefront of medical innovation
- Make a direct impact on people’s health and well-being every day
- Work alongside a knowledgeable, dynamic and supportive team where collaboration and new ideas are encouraged
- Full remote position with flexible working conditions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsinterpersonal skillsempathyprofessionalismdiscretion