Manager, Technical Release Manager
1Password
SDLC
Manager, Partner Accounts
Omnidian
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $89,250 - $120,750 per year
Job Level
Mid-LevelSenior
About the role
- Lead, mentor, and develop a team of Residential and Commercial PAMs and a Commercial Invoicing Specialist.
- Establish consistent partner engagement strategies to strengthen network performance and satisfaction.
- Monitor partner health metrics, SLAs, and performance trends to drive accountability.
- Provide clear operational direction and support for scaling both residential and commercial programs.
- Build, manage, and optimize Salesforce dashboards and reports to track team performance and partner KPIs.
- Use data insights to identify trends, surface risks, and recommend strategic improvements.
- Partner with Procurement and Director of Field Operations to ensure invoicing accuracy and timely issue resolution.
- Define workflows and reporting cadences to improve visibility and decision-making.
- Work cross-functionally with internal teams to enhance partner lifecycle management.
- Provide leadership input on partner capacity planning, strategic sourcing, and coverage expansion.
- Represent PAM initiatives in leadership meetings, aligning team goals with company objectives.
- Support organizational readiness for scaling operations and evolving partner programs.
Requirements
- 4+ years in partner management, account management, or operations roles.
- 2+ years of people management experience.
- Proven Salesforce reporting and dashboard-building skills (required).
- Experience working with cross-functional teams in a fast-paced environment.
- A strong people leader who inspires and develops high-performing teams.
- Skilled in Salesforce reporting and dashboard creation to drive operational visibility.
- Comfortable balancing strategic planning with hands-on execution.
- Experienced in both residential and commercial solar markets.
- A clear communicator and effective collaborator across departments.
Benefits
- We’ve got you covered with 100% of health insurance monthly premiums for employees, and 50% for dependents.
- Performance Bonus: Because exceptional work deserves exceptional rewards. Eligibility begins after 90 days.
- Equity Stake: Join us in shaping the future and be rewarded for your dedication with stock options.
- Up to $500 annual learning reimbursement because investing in your development is investing in our success.
- 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years.
- Competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee.
- Company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture.
- Affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce reportingdashboard buildingpartner managementaccount managementoperations managementdata analysisperformance metrics monitoringworkflow definitionstrategic sourcingcapacity planning
Soft skills
leadershipmentoringcommunicationcollaborationstrategic planningteam developmentproblem-solvingoperational directioncross-functional teamworkinfluencing
