VP of Operations
Sparrow Early Learning
Process Manager, 3 week contract
Omnidian
contract
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- End-to-End Process Mapping (Weeks 1-2): Rapidly interview stakeholders and review documentation from the acquired portfolio to fully map their service delivery workflows, which include both field and back-office activities. This mapping must explicitly cover:
- Field Execution: On-site O&M, inventory consumption, and work completion by both W2 and 1099 personnel.
- Back Office Oversight: Processes for dispatching, quality assurance (QA), invoicing, and compliance tracking for both employee and contractor networks.
- W2 vs. 1099 Gap Analysis: Document key differences, inefficiencies, and risks between the acquired portfolio's processes and our company's established standards for managing both internal employees and external contractors.
- Remediation and Recommendation: Develop and present a prioritized list of clear, concise, and resource-efficient process remediation recommendations necessary for rapid and compliant Field Service integration.
- Documentation & Deliverables: Produce high-quality, standardized documentation, including detailed Process Flow Diagrams, comprehensive Work Instructions, and a final Executive Summary report outlining integration findings.
Requirements
- 3+ years of professional experience in Process Improvement, Industrial Engineering, or Business Process Analysis.
- Extensive, proven experience in process mapping and developing high-quality Work Instructions and Standard Operating Procedures (SOPs).
- Demonstrated ability to perform comprehensive gap analysis and translate findings into clear, data-backed business recommendations.
- Advanced proficiency in the Microsoft Office Suite or Google Workspace for final documentation and report creation.
Benefits
- Most of our roles offer the opportunity to work remotely
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
- We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
- We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Process MappingGap AnalysisProcess ImprovementIndustrial EngineeringBusiness Process AnalysisWork InstructionsStandard Operating ProceduresQuality AssuranceDocumentationField Service Integration
Soft skills
Stakeholder InterviewingCommunicationAnalytical ThinkingProblem SolvingPresentation Skills
