OMICRON electronics

Full-stack Engineer

• Be involved in product development from the very beginning - from design and implementation to maintenance of tests and test infrastructure.
• Implement and improve automated tests and define their requirements.
• Develop Linux-based software for our test systems and contribute your ideas to enhance performance.
• Design and develop embedded applications in C/C++, ensuring the highest quality standards for our products.

Software Developer, Embedded Test Automation

Application Engineer

• You develop and support primary equipment applications for power system assets such as transformers, GIS/AIS, switchgear, cables, and substations
• You act as the technical point of contact for primary applications in the MEA region and proactively take ownership of related application activities in close collaboration with Area Sales Managers, Application Engineers, Product Management, Marketing, and Regional Management
• You support commissioning, testing, diagnostics, and troubleshooting activities for primary equipment across the asset lifecycle
• You provide technical expertise during strategic customer visits, supporting utilities, EPCs, and industrial customers with application-oriented solutions
• You contribute to regional business development by identifying customer needs, application opportunities, and technical requirements
• You monitor regional trends, standards, and competitive developments and actively bring in ideas for improvement
• You participate in regional user meetings, workshops, and technical events, and contribute to presentations, application notes, and technical papers

Application Engineer – Primary Application MEA

Technical Writer

• You work with agile Scrum teams on innovative products for cybersecurity and for testing critical automation and control systems in the energy sector.
• You create and maintain user-centered hardware and software documentation and interface texts in English.
• You collaborate with product managers and engineers to understand product functionality and user needs.
• You analyze requirements to design helpful, intuitive, and clear user guidance.
• You coordinate and oversee translation and localization projects.
• You contribute to improving our documentation processes, workflows, and terminology management.
• You work with the marketing team to publish additional materials related to cybersecurity, automation, and control systems.

Technical Writer, 80-100%

SDET

• Ensure and enhance the quality of our Windows desktop application developed with the .NET framework.
• Create and maintain automated tests written in C#.
• Perform thorough manual testing to validate real‑world usage scenarios.
• Analyze issues, document findings and collaborate closely with our development team.
• Contribute to the evolution of our testing strategy and test automation infrastructure.

Software Test Automation Engineer, 80-100%

• You provide product consultation, training and support on protection testing and diagnostic equipment for digital protection systems associated to our customer base
• You troubleshoot technical problems for customer and sales support and provide on-site support for customers in all questions concerning OMICRON applications
• You develop and deliver training for OMICRON's products, both in person and with webinars
• You provide input on new products, product strategies, development, and application needs
• You are directly involved with power system assets, in the generation, transmission & distribution areas
• You manage and develop application notes and technical papers, including presentations at relevant seminars/conferences
• Travel share is up to 50%

Training & Application Engineer – Protection, Digital Protection Testing

Software Engineer

• You familiarize yourself with the existing codebase
• Within the scope of ISO/IEC 27001 (the standard for information security management systems), you support the team in implementing and maintaining the software and the associated tools
• You develop tools to improve software quality and security
• You support the maintenance of existing software systems
• You document the existing software architecture
• You are a member of a Scrum team
• You actively contribute to ideation and support the implementation of new ideas

Working Student, R&D Software Development

Electrical Engineer

• Provide timely and effective technical support to customers through phone and email communication.
• Document customer interactions.
• Develop tailored instruction guides to support troubleshooting and product use.
• Assist technicians in troubleshooting OMICRON test equipment.
• Diagnose mechanical, hardware, software, and systems failures using established procedures.
• Collaborate closely with Application Engineers and other Technical Support Engineers to increase knowledge and ensure prompt resolution of customer issues.
• Assist engineers with technical issues and recommend solutions.
• Develop and implement resolutions for identified problems following standard practices and procedures.
• Identify, document, and recommend improvements to existing procedures and tools to enhance customer satisfaction.
• Support continuous improvement of component repair methods and capabilities.
• Participate in company promotional activities (fairs, exhibitions, conferences, etc.).
• Support Application Engineers during customer site visits
• Perform other duties as assigned.

Technical Support Engineer – Electrical Engineer

Frontend Engineer

• You develop and enhance user interface designs for desktop, embedded, and web applications, ensuring they are intuitive, user-friendly, and consistent
• You create and refine graphical user interface elements such as icons, illustrations, and diagrams
• You ensure coherence in UI language, styling, and interaction patterns across products, aligned with OMICRON’s design principles
• You apply user-centered design approaches, conduct user feedback sessions or usability tests, and iterate based on insights

UI/UX Engineer

Security Engineer

• Collaborate with sales managers to understand customer needs, translate technical requirements and deliver optimal cybersecurity solutions.
• Deliver proof of concepts (PoC) to diverse audiences, including management, IT teams, SOC analysts and OT personnel.
• Act as a trusted advisor for different customer teams, guiding them through the design, implementation and operation of our security solutions.
• Set up, configure and support cybersecurity solutions in IT- and OT- network environments
• Provide on-site customer support, respond to inquiries and conduct training sessions.
• Contribute to a collaborative team culture by sharing expertise, supporting colleagues and fostering innovation

Technical Engineer Cybersecurity – IT/OT

• Provide application-based knowledge to support our customers.
• Prepare and execute presentations for Events, Trainings, Workshops, Webinars, etc.
• Conduct onsite and online Trainings and technical Demonstrations
• Proactively Participate at exhibitions, conferences and user meetings
• Publish and support scientific papers, application notes, and marketing material
• Act as a trusted technical advisor for our customers.
• Work closely together with our international marketing and sales team and support with technical inquiries.
• Act as knowledge provider and interface within the organization.
• Provide customer feedback within the organization.
• Contribute to the continuous development and improvement of our products and services.
• Work with reporting and strategic development tools: MS Dynamics 365 CRM, PowerBI Analytics, Cloud and AI Tools...

Application Engineer Protection – Focus on DACH Region

Sales Engineer

• Support the sales team in commercial and technical inquiries
• Work closely together in a team of Sales Managers and Customer Sales Support
• Support the sales team in physical and digital customer interactions (e.g. (online) product demonstration, social selling, LinkedIn…)
• Manage individual direct sales tasks (Lead Management, Opportunity Management, depending on demand within the team)
• Qualify leads and conduct first outreaches
• Be a trusted advisor for our customers and their needs Act as sparring partner for a strategic development of dedicated sales areas.
• Work with reporting and strategic development tools: MS Dynamics 365 CRM, PowerBI Analytics, Cloud and AI Tools...
• Drive and support dedicated marketing and communication activities
• Participate and support planning of exhibitions, conferences and user meetings
• Act as knowledge provider and important interface within the organization
• Provide customer feedback within the organization

Technical Inside Sales Engineer, 80-100%

• Become technically proficient in OMICRON products and solutions.
• Develop, maintain, and foster customer relationships as required for assigned accounts and segments.
• Coordinate customer visits and activities, make presentations, demonstrate products, technologies, and test methodologies.
• Provide post-sale customer support.
• Participate in business development, market evaluation, and sales forecasting.
• Record and maintain all customer meetings, leads, opportunities, and activities per the OMICRON Sales process.

Sales & Application Engineer – US North East

Sales

• Manage area sales of OMICRON products and services in the Central East Territory
• Manage and support manufactures representatives in the Central East Territory, including training, forecasting and evaluation of performance
• Participate in business development, market evaluation, sales forecasting and monitoring of customers and leads within the assigned area.
• Coordinate promotional activities including conferences, user meetings, seminars, local exhibitions & on-site demonstration and post-sale customer training and service of the products.
• Make recommendations and suggestions for new products, service markets and process improvements.
• Develop, maintain and improve relationships with key accounts within designated area.
• Summarize and report area sales status at Area Sales Managers meetings.
• Manage the prompt and correct quotation process with the Sales Support staff.
• Communicate routinely with other Area Sales Managers on competitive information, product issues, market trends and customer perception of OMICRON products and services.
• Maintain the corporate CRM database with new contact information and routine review of data to keep the information up to date and accurate.
• Coordinate use of Regional Application Specialists for technical expertise and expert level sales presentations.
• Manage and record all sales activity as required via the CRM system as per the OMICRON Sales Process.

Area Sales Manager – US Central East

• Partner with Area Sales Managers and Application Engineers to support a smooth and customer-focused sales process
• Support the full sales process from quotation – order processing – invoicing - collections
• Review customer Terms & Conditions and vendor documentation using internal tools and AI-assisted resources
• Process customer purchase orders and intercompany orders
• Ensure orders are processed accurately and shipped on time
• Invoice customers and assist with payment follow-up
• Coordinate with suppliers and couriers to resolve order-related questions
• Maintain accurate data records in CRM and ERP systems (accounts, contacts, quotes, and orders)
• Follow up on marketing and event contacts as needed
• Respond to customer inquiries via phone and email
• Act as a main point of contact for customers throughout the sales process together with the Area Sales Manager
• Support customers during regular business hours

Customer Support, Sales

• Become technically proficient in OMICRON products and solutions
• Develop, maintain, and foster customer relationships as required for assigned accounts and segments
• Coordinate customer visits and activities, make presentations, demonstrate products, technologies, and test methodologies, and provide post-sale customer support
• Participate in business development, market evaluation, and sales forecasting
• Record and maintain all customer meetings, leads, opportunities, and activities per the OMICRON Sales process incorporating the CRM (customer relationship management) system
• Communicate routinely with OMICRON Sales managers and stakeholders, share customer and market data, and report status at team meetings
• Coordinate promotional activities, and participation at conferences, user meetings, seminars, and local exhibits
• Perform other tasks as assigned by the Area Sales Manager – USA, Central East Territory.