Billing Specialist

• Manage the subscription lifecycle in Stripe: new setups, plan changes, proration, cancellations, reconciliations, and revenue tracking
• Own dispute representment: prepare and submit evidence packets to banks/card networks to protect company revenue
• Execute and maintain billing workflows in HubSpot, including automation of tickets and cross-team communication
• Support month-end close: AR aging reports, reconciliations, and cash collection forecasting
• Investigate delinquencies: analyze root cause, adjust accounts, and handle outbound collections calls/emails when needed
• Partner with Sales & Customer Success to ensure accurate subscription data
• Identify and implement process improvements to make AR more efficient and scalable

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