Olgoonik Corporation

Customer Support

• Reports to the organization’s Division Chief and is responsible for coordinating and creating travel authorizations for all personnel within the division.
• Manages travel arrangements for division staff, including senior leadership.
• Responsible for preparing travel authorizations in accordance with the Federal Travel Regulations and in the E2 Solutions travel system; coordinates with Carlson Wagonlit Travel, as required.
• Reviews travel authorizations to certify the availability of funds as per appropriation law and other applicable legislation.
• Serves as an assistant liaison to division personnel on all matters pertaining to transportation policy; ensuring timely dissemination of regulatory updates that affect DoS missions domestically and overseas.
• Resolves issues related to the preparation, processing, and approval of travel expenditures.
• Assists in the preparation of an annual operational budget to assure funds are available for projected travel and coordinates with the DO Resource Manager to ensure accurate funding source is identified on all travel authorizations.
• Obtains diplomatic and official passports for personnel in support of Division travel.
• Directly interacts with host-country embassies to maintain up-to-date knowledge of visa issuance procedures and requirements.
• Coordinates visa issuance through host-country embassies and tracks complex approval processes spanning 1 – 6 weeks.
• Secures required clearances from the Office of the Under Secretary for Management and through the host nation’s Ministry of Foreign Affairs (MFA) for entry and/or transit of DS employees designated to report to HTHR posts.
• Creates and submits electronic country clearance (eCC) requests for employees traveling to HTHR posts in accordance with host country requirements.
• Drafts travel voucher upon completion of employee travel and manages the voucher processing.
• Assists with the collection and writing for the Weekly Activity Report (WAR).
• Conducts in and out-processing procedures for new hire and departing employees to include assigning workspace, submitting requests for computer and facilities access; grants SharePoint access; issues cell/blackberry device and fob, etc.
• Maintains Division Filing Systems (active and inactive), SharePoint Sites, Staffing Calendar, and the network shared folder.
• Coordinates building and facilities maintenance with DS/EX/LS, GSA Property Management, commercial property management, vendors, and outside contractors.
• Supports proper security protocol: acts as a visitor escort; oversees proper storage, handling, and destruction of classified material as directed; controls/limits access to office spaces.
• Backing up for entering time and attendance records for government employees using Web.TATEL software and manually maintaining Compensation Time for Travel accounts.
• Backing up assisting with personnel actions, work requirements statements, and EERs on the GEMS HR On-Line system.
• Briefs senior personnel on office travel requirements and related projects and requirements.
• Serves as subject matter expert on travel policies, procedures, and requirements.

Travel Support Specialist II

• Manages travel arrangements for division staff
• Prepares travel authorizations in accordance with the Federal Travel Regulations
• Serves as liaison to division personnel on transportation policy
• Resolves issues related to travel expenditures
• Assists in the preparation of an annual operational budget
• Obtains diplomatic and official passports for personnel
• Interacts with host-country embassies for visa issuance
• Creates and submits electronic country clearance requests for employees traveling
• Drafts travel vouchers upon completion of employee travel
• Conducts in and out-processing procedures for new hires and departing employees
• Maintains Division Filing Systems and SharePoint sites
• Coordinates maintenance of physical security equipment as needed

Program Manager

• Provide programmatic, research, and interagency coordination support for foreign policy development, alignment, and implementation related to Haiti.
• Work closely with U.S. Government stakeholders and external partners to advance U.S. policy objectives related to Haiti.
• Develop and maintain an understanding of key stakeholders related to Haiti, including diaspora groups, NGOs and advocacy organizations, members of Congress, and foreign governments (e.g., Canada and France).
• Draft briefing memos and talking points, often on short notice, to prepare principals for Haiti-related meetings and to keep senior State Department leadership informed of developments, assimilating inputs from U.S. Government colleagues.
• Assist in preparations for complex major meetings, such as international partners meetings on Haiti, including coordination, logistical planning, and policy analysis and recommendations.
• Participate in interagency committees and external stakeholder meetings, including classified meetings up to the Secret level; brief team members on outcomes and prepare written read-outs as requested.
• Coordinate the production, editing, and clearance of mandated annual reports, such as the Human Rights Report and International Religious Freedom Report, as needed.
• Contribute to broader section tasks and special projects supporting Haiti policy implementation, as assigned.

Program Analyst

Administrative Assistant

• Provide administrative support across multiple sections at Mission Port-au-Prince, Haiti
• Receive and route incoming emails and calls, directing them to appropriate staff
• Maintain calendars and schedules for section heads and office staff
• Coordinate and prepare briefing materials and issue papers
• Process and review incoming and outgoing letters, memoranda, and related correspondence
• Conduct research using the Department’s intranet, Diplopedia, and SharePoint
• Take and transcribe notes during meetings as required
• Update program office SharePoint pages, office directories, and internal staffing patterns
• Manage domestic and international travel arrangements for office employees
• Manage time and attendance for assigned offices in WEB TATEL
• Provide logistical support for conferences, meetings, and personnel arrivals/departures
• Maintain archives in accordance with the Records Disposition Schedule (RDS) and coordinate with the Bureau Records Coordinator.

Project Manager

• Directly controls and has full authority to act for the Contractor on all matters to Contractor performance
• Interfaces with all functional elements to establish and modify processes
• Anticipate or solve problems and determine internal customer needs
• Provides management, organizational, business, and technical leadership
• Successfully operates Distribution Centers, consistently meets APLs
• Maintains audit readiness through peak demand and special projects
• Conducted a redesign and consolidation of packaging areas into a single warehouse bay
• Implements employee incentives and mentors/trains employees

Travel Support Specialist II

Travel Support Specialist II

Program Analyst

Administrative Assistant

PMO Project Manager