OGI Eyewear

Account Manager

• Manage and grow relationships with regional and mid-tier optical retail chains across North America
• Support the Sales Director in executing national sales strategies and account-level growth plans
• Own day-to-day communication with assigned accounts, ensuring strong alignment and responsiveness
• Drive revenue by identifying upsell opportunities, expanding assortments, and developing new partnerships
• Lead assortment planning, order forecasting, and sell-through analysis to optimize account performance
• Prospect and onboard new regional optical accounts aligned with Pair’s growth strategy
• Support pitch development, proposals, and follow-up with prospective partners
• Partner with Sales Operations, Planning, and Logistics teams to ensure accurate order flow and timely replenishment
• Collaborate with Trade Marketing and Merchandising on product launches, seasonal campaigns, and assortment updates
• Support account reporting and business reviews, surfacing insights and growth opportunities to leadership
• Monitor sell-out data and inventory levels to inform replenishment and planning decisions
• Track and analyze key performance metrics (sales, AOV, returns, attachment rate, campaign performance)
• Maintain accurate account data and reporting across CRM and internal systems (e.g., Monday, Looker)

Key Account Manager

Systems Engineer

• Implement new business systems and enhance existing business systems (including NetSuite ERP, WMS, PLM, planning software, and others)
• Identify areas of improvement in current business processes and systems by engaging with cross-functional system users and company leadership
• Design thorough, scalable solutions to address identified areas of improvement
• Integrate new and existing systems using an iPaaS tool, EDI, or other method of integration
• Coordinate business system project timelines alongside Business Systems Senior Manager and/or 3rd party service providers
• Triage and resolve business systems-related tickets and enhancement requests submitted by end users
• Develop materials or conduct sessions to assist in training system end users
• Contribute to development of the Business Systems team’s project roadmap, aimed at improving overall systems efficiency

Senior Business Systems Analyst

Supply Chain

• Manage inbound purchase orders and shipments, ensuring suppliers meet ship dates, quantities, and documentation, while proactively flagging risks and maintaining reporting for supply planning and warehouse visibility
• Coordinate inbound freight bookings and track shipments through delivery, resolving delays, shortages, damages, or missing paperwork
• Execute and track outbound shipments, including 3PL coordination, replacements, and issue resolution
• Partnering with warehouse teams to ensure timely execution, especially during peak periods, launches, and high-volume seasons
• Own SKU setup and ongoing maintenance in NetSuite, ensuring item data accuracy across supply chain–critical fields
• Prepare weekly and monthly KPI reporting on PO health, inbound/outbound performance, transit times, and service levels
• Support cross-functional handoffs and process improvements across Sourcing, Planning, CX, Logistics, and warehouse partners
• Manage ad hoc, rush, or exception-based shipments as needed

Key Account Manager

Senior Business Systems Analyst

Supply Chain Coordinator