Ofload

Account Manager

• Cultivate and maintain long-term relationships with carriers, aligning on performance, pricing, and service standards to drive retention, satisfaction, and network reliability.
• Identify, negotiate with, and onboard new carriers to expand network capability, improve coverage, and strengthen our service offering.
• Continuously optimise the carrier network for cost, service, and efficiency, aligned to customer needs and business objectives.
• Support the pricing team for prospective customers, ensuring alignment with network capability and commercial targets.
• Contribute to minimising variance between priced and actual margins by improving inputs, assumptions, and carrier selection.
• Partner closely with Sales, Operations, Finance, and Growth teams to align on network strategy, carrier capability, and customer requirements.
• Monitor and report on key performance indicators (KPIs) related to carrier performance, onboarding, network capability, and pricing outcomes.

Carrier Sourcing & Partnerships Manager

Financial Planning and Analysis

• Manage and coach a team of AR/AP Officers and Assistants across multiple locations (Melbourne, Sydney, Philippines).
• Support development plans, set clear expectations, and foster continuous improvement initiatives.
• Treasury & Cash Management: Forecast and manage cash flows, oversee payment runs, and optimise working capital.
• AP & AR Ownership - Lead end-to-end AR and AP processes (including OPEX related), ensuring accuracy, efficiency, and strong cash performance
• Build clearer triage pathways and SLAs for billing/payment issues
• Partner with FP&A, Finance Transformation and Financial Accounting teams to support reporting and month-end processes
• Ensure accuracy and timeliness of billing operations, monthly close processes, and reconciliations across finance systems.
• Oversee AP/AR aging and Working Capital performance metrics
• Participate in MBRs and QBRs with customers as required
• Build trusted relationships with our customers and carriers to increase stickiness and solve problems promptly
• Own the finance onboarding journey for both customers and carriers. Partner cross-functionally to ensure a seamless and scalable experience during strategic go-lives, from first invoice to first payment.
• Partner with Product, Operations, and Tech to automate manual workflows and scale financial operations.
• Lead initiatives to increase invoice automation and reduce friction, both on the AP and AR side, to get us closer to 100% touchless transactions.
• Act as business owner for key finance operations systems (Internal OCR tool, Machship, OFX, Eftsure, Airwallex)
• Strengthen financial controls, risk management, and audit readiness across all operational workflows

Senior Finance Operations Manager

Full-stack Engineer

• Architect & Influence: Partner with your Tech Lead and squad to design resilient systems within our Laravel/React ecosystem that scale.
• Level Up the Team: Mentor mid-level and junior engineers, fostering a culture of high engineering standards, observability, and "getting behind the wheel."
• Collaborate: Work closely with your team. Instead of just building to spec, ask thoughtful questions to understand the 'why,' investigate unusual workflows, and help your squad scope features that genuinely solve real-world problems for shippers and carriers.
• Examples of what you will work on: You’ll build the next phase of shipper integrations to support our growing customer base. Build pricing primitives that are flexible so new pricing models doesn’t require rearchitecting everything. Design and build complex data structures that perform as we scale.

Senior Software Engineer

Supply Chain

• Support the day-to-day execution of transport across our national freight network.
• A hands-on role focused on coordinating freight movements, working closely with carriers, and ensuring shipments run smoothly from allocation through to delivery.
• Based in our Clarence Street office, working 12:00pm – 8:00pm during onboarding, before transitioning to a 3:00pm – 11:00pm shift as you become fully trained in the role.
• Acting as the bridge between shippers and carriers, this role is central to the execution of Ofload’s operational performance, maintaining strong service levels, solving problems in real-time, and driving continuous improvement in delivery outcomes.
• Advocate for Ofload’s technology and services - empowering partners to embrace our platform, helping digitise traditionally analogue processes, and contributing to our mission to make freight smarter and greener.

Carrier Sourcing & Partnerships Manager

Senior Finance Operations Manager

Senior Software Engineer

Logistics Coordinator