Office Depot

Account Manager

• Outside sales Key Account Manager responsible for managing existing base of key account customers and growing share of wallet and retention
• Work with a matrix partnership team including office solutions experts, customer success coordination support, and an account executive for medium to enterprise customers (including government and education)
• Strengthen business relationships and maximize penetration opportunities with value-add solutions across product categories
• Engage in face-to-face sales activities, building relationships with decision influencers, decision makers, end users, current buyers and new prospects
• Retain current customer base and expand footprint via cross-sell/up-sell; develop and execute pricing strategies and tactics
• Present Company solutions tied to customer needs, negotiate and close sales campaigns to grow customer base (goal: 10% annually)
• Network within target organizations and industries, proactively develop opportunities, identify customer needs and respond to objections
• Provide guidance on customer strategic initiatives and industry best practices; establish as a trusted advisor
• Collaborate with sales and pre-sales teams, bring new ideas, support continuous improvement; maintain customer information in CRM

Key Account Manager

Inside Sales

• Develop and execute customer contact strategies
• Identify and cultivate relationships with site-level decision makers, influencers, and purchasing contacts
• Enable purchasing capabilities for customer contacts
• Identify sales opportunities and guide them through the sales process
• Drive sales growth and expand line-of-business penetration at the customer site level
• Conduct daily phone calls and engage with decision makers, influencers, buyers, and end users
• Apply sales methodologies to identify and advance pipeline opportunities
• Serve as the primary contact for customers, providing timely responses and driving annual spend and purchasing compliance
• Manage an annual revenue base of 4M-15M and achieve incremental year-over-year sales goals
• Work toward defined sales quotas by maintaining and growing an assigned book of business
• Expand purchasing beyond core products to meet buyer needs and support long-term customer retention
• Understand customer business needs, market conditions, competition, and industry trends
• Maintain relationships with existing customers to understand their organizational structure
• Suggest related items and introduce new products/services to increase orders
• Respond to product/service inquiries and seek opportunities to grow business potential across all product lines
• Address inquiries regarding price, order placement, product benefits, differentiation, objections, and availability
• Work to increase average order value, grow revenue, and develop long-term purchasing programs
• Partner with the Outside Sales team to enhance account development
• Ensure communication with the appropriate contacts to drive sales growth
• Maintain and improve results by adhering to company standards and guidelines

Teaming Rep, Inside Sales

Procurement

•The role will focus on the direct sourcing categories and will be a member of a team responsible for the sourcing, contracting and supplier management of goods and services. Strategic Sourcing Manager will be responsible for Enterprise level category management around Hospitality.
•Act proactively to build relationships across business units and remain current on category market trends, supplier economics, and procurement best practices.
•Execute the strategic vision for ensuring quality, supply and cost competitiveness.
•Communicate, monitor and aggressively manage the process from concept through to completion.
•Champion a strategic sourcing process that will substantially reduce total costs.
•Collaborate with Merchant Team(s) to understand Hospitality product and category strategies for Private Brand/ National Brand in all channels (Retail, Direct and Contract).
•Develop sourcing and supplier strategies for Hospitality and ensure strategic execution and delivery on these strategies to ensure an increase in PB sales, penetration and margin growth.
•Partner with Merchants, Private Brand and Global Sourcing Office (GSO) to execute and ensure best in class product sourcing processes and strategies to ensure Office Depot is developing and delivering quality products at the best cost.
•Implement and execute the organization’s strategic sourcing initiatives, including supply market analysis, strategy development, management of requests for proposal, analysis of bids and quotes, supplier negotiations, contract creation and finalization.
•Network across The ODP Corporation. Build strong relationships with stakeholders and develop sourcing strategies which support their business.
•Know your category and market. Be a resource to stakeholders to make better decisions. Develop should cost models for Furniture & Seating.
•Manage relationships with key suppliers ensuring they meet quality and service requirements while maintaining competitive prices.
•Manage supplier selection processes using market analysis, concise request for proposals (RFPs), eAuctions and a data driven approach.

Direct Strategic Sourcing Manager – Hospitality

Content Marketing Manager

• Develop engaging and persuasive content for various marketing materials: Create content for social media posts, email campaigns, blogs, white papers, website, and event collateral to drive engagement and conversion.
• Collaborate with the marketing team, product managers, and other stakeholders: Understand project requirements and strategy alignment to ensure cohesive and effective marketing efforts.
• Optimize digital assets and content for search engines: Apply SEO & AISO best practices to enhance visibility and ranking of digital content.
• Assist in the design and layout of marketing materials: Ensure a cohesive and visually appealing presentation that aligns with brand identity and enhances user experience.
• Contribute to brand development efforts: Maintain and evolve brand identity across all visual touchpoints to strengthen brand recognition and loyalty.
• Analyze marketing performance: Measure the success of creative campaigns and related strategies to inform future marketing efforts.
• Conduct research to understand target audiences: Tailor copy to resonate with target audiences and improve engagement.
• Edit and proofread copy: Ensure accuracy, clarity, and consistency in all written materials.

Key Account Manager

Teaming Rep, Inside Sales

Direct Strategic Sourcing Manager – Hospitality

Marketing Content Designer