Senior Internal Sales Associate
Pacific Life
Teaming Rep, Inside Sales
Office Depot
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
CognosOracleSFDC
About the role
- Develop and execute customer contact strategies
- Identify and cultivate relationships with site-level decision makers, influencers, and purchasing contacts
- Enable purchasing capabilities for customer contacts
- Identify sales opportunities and guide them through the sales process
- Drive sales growth and expand line-of-business penetration at the customer site level
- Conduct daily phone calls and engage with decision makers, influencers, buyers, and end users
- Apply sales methodologies to identify and advance pipeline opportunities
- Serve as the primary contact for customers, providing timely responses and driving annual spend and purchasing compliance
- Manage an annual revenue base of 4M-15M and achieve incremental year-over-year sales goals
- Work toward defined sales quotas by maintaining and growing an assigned book of business
- Expand purchasing beyond core products to meet buyer needs and support long-term customer retention
- Understand customer business needs, market conditions, competition, and industry trends
- Maintain relationships with existing customers to understand their organizational structure
- Suggest related items and introduce new products/services to increase orders
- Respond to product/service inquiries and seek opportunities to grow business potential across all product lines
- Address inquiries regarding price, order placement, product benefits, differentiation, objections, and availability
- Work to increase average order value, grow revenue, and develop long-term purchasing programs
- Partner with the Outside Sales team to enhance account development
- Ensure communication with the appropriate contacts to drive sales growth
- Maintain and improve results by adhering to company standards and guidelines
Requirements
- High School diploma or equivalent required; Bachelor’s degree preferred
- Preferred field of study: Sales, Marketing, or Business
- 1-3 years of experience in a related field
- Basic computer proficiency and ability to use technology for job-related tasks
- Proficient in MS Office (Word, Excel, PowerPoint)
- Familiarity with CRM tools (Salesforce.com, Oracle, AOPS, Gmillinnia, Cognos)
- Solid understanding of customer relationship management
- Experience working with mid to senior-level customers
- Strong communication and interpersonal skills; able to build rapport and trust
- Excellent negotiation and presentation abilities
- Consistent support for efforts to improve the customer experience
- Ability to develop and implement market strategies for business retention and acquisition
- Team-oriented with initiative to achieve goals
- Maintain accurate customer information in CRM systems
- Results-driven, with a proven record of meeting or exceeding sales targets
- Able to work independently and collaboratively in a fast-paced environment
- Proficient in reading, writing, speaking, and understanding English
- Strong verbal, written, and interpersonal communication skills
