Office Depot

Teaming Rep, Inside Sales

Office Depot

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

Junior

Tech Stack

CognosOracleSFDC

About the role

  • Develop and execute customer contact strategies
  • Identify and cultivate relationships with site-level decision makers, influencers, and purchasing contacts
  • Enable purchasing capabilities for customer contacts
  • Identify sales opportunities and guide them through the sales process
  • Drive sales growth and expand line-of-business penetration at the customer site level
  • Conduct daily phone calls and engage with decision makers, influencers, buyers, and end users
  • Apply sales methodologies to identify and advance pipeline opportunities
  • Serve as the primary contact for customers, providing timely responses and driving annual spend and purchasing compliance
  • Manage an annual revenue base of 4M-15M and achieve incremental year-over-year sales goals
  • Work toward defined sales quotas by maintaining and growing an assigned book of business
  • Expand purchasing beyond core products to meet buyer needs and support long-term customer retention
  • Understand customer business needs, market conditions, competition, and industry trends
  • Maintain relationships with existing customers to understand their organizational structure
  • Suggest related items and introduce new products/services to increase orders
  • Respond to product/service inquiries and seek opportunities to grow business potential across all product lines
  • Address inquiries regarding price, order placement, product benefits, differentiation, objections, and availability
  • Work to increase average order value, grow revenue, and develop long-term purchasing programs
  • Partner with the Outside Sales team to enhance account development
  • Ensure communication with the appropriate contacts to drive sales growth
  • Maintain and improve results by adhering to company standards and guidelines

Requirements

  • High School diploma or equivalent required; Bachelor’s degree preferred
  • Preferred field of study: Sales, Marketing, or Business
  • 1-3 years of experience in a related field
  • Basic computer proficiency and ability to use technology for job-related tasks
  • Proficient in MS Office (Word, Excel, PowerPoint)
  • Familiarity with CRM tools (Salesforce.com, Oracle, AOPS, Gmillinnia, Cognos)
  • Solid understanding of customer relationship management
  • Experience working with mid to senior-level customers
  • Strong communication and interpersonal skills; able to build rapport and trust
  • Excellent negotiation and presentation abilities
  • Consistent support for efforts to improve the customer experience
  • Ability to develop and implement market strategies for business retention and acquisition
  • Team-oriented with initiative to achieve goals
  • Maintain accurate customer information in CRM systems
  • Results-driven, with a proven record of meeting or exceeding sales targets
  • Able to work independently and collaboratively in a fast-paced environment
  • Proficient in reading, writing, speaking, and understanding English
  • Strong verbal, written, and interpersonal communication skills