Offensive Security

Customer Success Manager

• Manage and inspire a crew of customer success pros across the globe
• Break down silos and champion collaboration across product, marketing, sales, and support
• Define and track the metrics that matter most—retention, NPS, time to value, risk scores
• Build a culture where customer happiness, loyalty, and lifetime value are our obsession
• Guide enterprise clients through every milestone: land, onboarding, adoption, expansion, and renewal
• Craft and roll out success plans that make every client feel like VIP
• Deploy a sleek, enterprise-grade communication system
• Lead executive-level conversations and escalations with poise
• Partner closely with sales to ensure that the customer experience stays strong

Senior Manager, Customer Success

Growth Marketing

• Design and execute end-to-end integrated marketing campaigns across global regions to drive awareness, pipeline growth, and revenue.
• Lead multi-channel campaigns across digital, email, web, paid media, and events, working closely with Product Marketing, Sales, Content, and RevOps.
• Collaborate with regional stakeholders to ensure localization, cultural relevance, and channel optimization.
• Partner with Product Marketing, Content, and Sales teams to develop campaign messaging, assets, and audience segmentation strategies.
• Align campaigns with lifecycle stages, personas, and verticals to ensure cohesive engagement and conversion.
• Monitor key performance metrics (impressions, CVR, MQLs, SQLs, pipeline contribution) and optimize in-flight campaigns based on data.
• Use A/B testing and attribution tools to continuously improve conversion paths and campaign ROI.
• Build and maintain a global campaign calendar and ensure timely delivery of assets and launches.
• Manage campaign budgets, timelines, and third-party vendors where needed.
• Leverage HubSpot and Salesforce for campaign execution and reporting and partner with Revenue Operations to ensure data integrity.

Senior Manager, B2B Growth Marketing

Technical Project Manager

• Manages multiple software development teams with a keen focus on delivering business value
• Runs technical team and project meetings to drive projects forward by focusing on next actions
• Oversees and guides project planning, capacity planning and participates in roadmap planning
• Understands and conveys the importance of the work being done and instills a sense of urgency
• Proactively identifies, and then either resolves or escalates, potential problems, issues or risks
• Owns all communication related to the project, both within the team and with the organization
• Demonstrates an attitude of team focus to accomplish overall project goals, maintains a ‘we’re all in this together’ approach
• Removes obstacles or develops a plan of action for difficulties that arise
• Contributes to overall project success and supports other assigned tasks as necessary
• Cultivates an environment where team members are empowered and demonstrates a strong sense of ownership
• Communicates effectively, written, verbal, structured and unstructured to keep all the stakeholders in the loop on project status
• Encourages sharing of knowledge and leads by example
• Demonstrates an unwavering commitment to excellence, team culture, and living the OffSec values

Account Executive

• Be responsible for building a strong sales pipeline within the assigned markets.
• Work with the regional sales managers and regional director to define a list of target accounts and best channels and cadence of outreach
• Be responsible for prospecting work execution via cold calling, social media outreach and emails.
• Work with a team of regional sales managers, marketing, technical and other internal resources to discover business opportunities from new and existing accounts.
• Full-time salaried role with flexible work hours performed from a home office in Singapore, Malaysia, or Indonesia.
• This position has no direct reports.