Ofcom

Human Resources

• Provide empathetic, factual, high-quality, risk-focused expert support on employee relations matters
• Support, coach, and partner with leaders on career and performance management
• Maintain and develop progressive people policies in line with Ofcom’s brand, employment legislation, and industry best practice
• Consult, engage, and collaborate with Prospect Union, Colleague Forum, Colleague Networks, and other People, Culture and Workplace teams
• Provide proactive case management across employee relations policy areas
• Independently lead employee relations cases through investigation, disciplinary, grievance, redundancy, appeal, and employment litigation stages
• Collaborate with People Services teams to resolve queries through case management and wider systems
• Support complex case management, wider engagement work, and transformation projects
• Partner with organisational stakeholders on people projects
• Lead employment-law workstreams for restructuring, TUPE, and culture-change initiatives
• Develop training materials and communications plans
• Review, develop, create, and administer People Policies
• Support union, Colleague Forum, and Network engagements
• Store, process, and use documentation in compliance with GDPR

Employee Relations Specialist

Product Manager

• Manage comprehensive product roadmaps and strategic frameworks
• Support delivery of the strategic vision by identifying emerging needs and opportunities and monitoring OKR progress
• Represent product work in cross-functional forums and enable cultural and organisational change
• Support and align the Online Safety data and AI strategies with organisational goals
• Manage the online safety product development programme across the product team, Online Safety Group and delivery partners
• Coordinate resources, operational needs and cross-functional constraints for smooth product development
• Build, mentor and lead junior colleagues
• Engage internal stakeholders and communicate product strategy and desired outcomes
• Build relationships to facilitate collaboration and advocacy for product initiatives
• Manage project dependencies and solve cross-functional problems to mitigate delivery risks
• Demonstrate product value through reliable, robust delivery
• Use data analytics and user feedback to inform product decisions
• Implement user testing and methodologies to validate and improve solutions
• Ensure robust metrics and KPIs measure product performance
• Manage a project budget and ensure value delivery for product operations and deliverables
• Contribute to the Online Safety data strategy and the integration of AI into tooling and business processes

Senior Associate, Product Management

Associate

• Deliver enforcement projects and casework to agreed timetables and high quality
• Lead multidisciplinary case teams
• Define work scope and identify potential consumer or competition harm
• Gather and analyse evidence to assess compliance
• Use resources effectively and manage risks
• Produce written documents and materials for internal and external audiences
• Input to policy development to help design enforceable policy interventions
• Develop proactive strategies to encourage stakeholder compliance with imposed remedies
• Develop working relationships with Ofcom policy, legal, and operational teams
• Maintain fair and professional relationships with external stakeholders, including investigated companies and public bodies
• Represent Ofcom’s position at meetings
• Set out key learnings for industry and Ofcom, communicate what good compliance looks like, and explain implications of non-compliance

Senior Associate, Enforcement

Procurement

• Provide professional and effective procurement and commercial support to the business
• Responsible for strategic sourcing, tendering, negotiation and contract implementation across specific spend portfolios
• Build strong relationships with key stakeholders
• Continually analyse and optimise current costs, controls and processes
• Ensure value for money and high levels of compliance in delivering excellent service to stakeholders

Senior Procurement Manager

Software Engineer

• Responsible for maintaining high radio/spectrum engineering standards and ensuring all harmful interference issues raised are resolved within KPIs.
• Responsible for investigating all unlicensed radio spectrum use within geographical area are resolved within KPIs.
• To mitigate the effects of harmful radio interference you will be responsible for planning targeted proactive radio monitoring to ensure radio licence compliance.
• Proactive inspection of a wide range of radio equipment to ensure licence compliance and adherence to associated technical specification.
• Support large sporting events which rely on radio services, such as The Open Golf Championship and G26 Commonwealth Games.
• Provide support and collaboration to fellow colleagues and assisting when required.
• Responsible for own equipment plant and vehicle are at professional standard, finances, and H&S. (Full equipment and vehicle will be provided)

Spectrum Engineering Officer

Data Analyst

• Lead on helping colleagues in R&I access tools to explore that data to generate insights.
• Lead on transforming the way that we publish data alongside our research such that it is more easily accessible and picked up more easily by AI tools.
• Present analysis in a concise, clear, and easily accessible way using graphs, charts, well-written text, interactive reports and presentations.
• Engage with project teams to determine their analysis requirements.
• Conduct project management tasks, including ensuring the timely delivery of work, organising meetings with stakeholders and supporting governance processes at Ofcom.

General

• Provide expert guidance to policy, supervision and enforcement colleagues in the wider Online Safety Group and across Ofcom during policy development processes and industry engagement activities, on the technical aspects of online safety.
• Analyse the technical feasibility of regulatory proposals and assess their potential impact on online platforms, users and other stakeholders.
• Provide technical input to support assessments of platform systems and processes against regulatory requirements.
• Lead the design and delivery of complex research projects, often in partnership with specialist third parties and other policy/functional specialists (e.g. strategists, economists, lawyers, data scientists etc.), ranging from desk-based reviews to the delivery of practical experimental and technical demonstration projects.
• Manage and support projects focussed on: examining in detail aspects of the systems, platforms and standards which are of concern to Ofcom; creating an evidence base for the application of a technology or combination of initiatives to tackle particular challenges relating to online safety, including informing assessments against regulatory expectations; identifying and analysing new technologies that present significant opportunities in areas where existing regulation may be incomplete; and supporting the development of new regulatory mechanisms.
• Produce analytical outputs to support senior management decision-making and internal technical capability building across the Online Safety Technology team and the wider Online Safety Group.
• Monitor developments in the tech industry, including innovations in AI, machine learning, encryption, and data management, to anticipate and advise on future regulatory challenges.
• Proactively manage internal relationships to help define business-relevant research programmes and maximise the application of findings, including by effectively communicating with non-technical audiences.
• Strengthen external relationships with industry, academia, and public bodies to jointly define and deliver research programmes successfully.
• Represent Ofcom and advocate for the role of technology across a range of external industry and policy working groups, in order to shape the technology debate, the regulatory landscape and inform national policy.