Employee Relations Specialist

Ofcom

Employee Relations Specialist advising Ofcom colleagues and leaders on employment law and complex employee relations cases. Supporting policies, union engagement, and people transformation across the UK communications regulator.

Posted 9/11/2026full-timeManchester • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in employee relations, including case management, policy development, and compliance with employment law. Proven ability to collaborate with stakeholders and lead initiatives in a unionized environment while maintaining high-quality support and communication.

Highest-signal resume keywords

Employee Relations Case ManagementEmployment Law AdvisoryPeople Policy DevelopmentStakeholder EngagementCIPD Membership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Case ManagementPolicy DevelopmentEmployment LawConflict ResolutionGovernance ProcessesRisk ManagementTraining Material DevelopmentDocumentation ComplianceGrievance HandlingDisciplinary Procedures

Soft Skills

EmpathyCommunicationOrganizational SkillsCustomer ServiceCoaching

Certifications & Qualifications

CIPD Membership

Industry Keywords

Unionized OrganizationOfcom CompliancePeople ServicesColleague ForumTUPECulture Change InitiativesGDPR Compliance

About the role

Key responsibilities & impact

Provide empathetic, factual, high-quality, risk-focused expert support on employee relations matters
Support, coach, and partner with leaders on career and performance management
Maintain and develop progressive people policies in line with Ofcom’s brand, employment legislation, and industry best practice
Consult, engage, and collaborate with Prospect Union, Colleague Forum, Colleague Networks, and other People, Culture and Workplace teams
Provide proactive case management across employee relations policy areas
Independently lead employee relations cases through investigation, disciplinary, grievance, redundancy, appeal, and employment litigation stages
Collaborate with People Services teams to resolve queries through case management and wider systems
Support complex case management, wider engagement work, and transformation projects
Partner with organisational stakeholders on people projects
Lead employment-law workstreams for restructuring, TUPE, and culture-change initiatives
Develop training materials and communications plans
Review, develop, create, and administer People Policies
Support union, Colleague Forum, and Network engagements
Store, process, and use documentation in compliance with GDPR

Requirements

What you’ll need

Ability to work at pace, with flexibility, combining proactive planning with reactive work
Experience in an environment with structured governance processes and protocols
Experience working with and influencing multiple stakeholders
Ability to respond to conflict using an early resolution mindset
Exceptional organisation, communication, stakeholder management, and customer service skills
Ability to work effectively with immediate team and internal and external stakeholders
Experience advising and coaching colleagues, line managers, and senior stakeholders on all aspects of Employment Law
Experience managing complex employee relations cases across all policy areas in a process- and risk-focused environment requiring precision, pace, and a solution-oriented approach
Experience of people policy drafting and maintenance (desirable)
Experience working in a unionised organisation (desirable)
CIPD membership (advantageous, not required)

Benefits

Comp & perks

Flexible arrangements, including part-time hours, job shares, and other flexible arrangements
Rewards, benefits and wellbeing offerings
Adjustments, alternative formats, or alternative application methods available
Guaranteed interviews for disabled applicants who meet the essential criteria