Odin

Customer Support

• You are energised by working with a diverse range of investors
• Be the primary respondent on inbound questions across support and legal/compliance tickets
• Triage with judgement
• Reduce ticket volume by going to the root cause
• Support building the AI-first toolkit alongside the rest of the team
• Be the internal voice of the customer
• Set the tone and standards for how Odin shows up to customers

Customer Support Associate – Weekends

• Be the primary respondent on inbound questions across support and legal/compliance tickets
• Triage with judgement
• Reduce ticket volume by going to the root cause
• Support building the AI-first toolkit
• Be the internal voice of the customer
• Set the tone and standards for how Odin shows up to customers

Customer Support Associate – Weekends

Senior Customer Support Associate