OCLC

Human Resources

• Oversee a comprehensive HR function including talent acquisition, organization development, onboarding, performance management, succession planning, rewards, recognition, pay practices, health and welfare plans, supplemental benefits, HR information systems, HR business partnership, employee engagement and communication, compliance, and support for workplace culture
• Partner closely with business leaders to understand priorities, diagnose talent needs, and deliver practical HR solutions that drive results, with the expectation of becoming a sought-after advisor while leading a team of HR partners across a range of technical and organizational disciplines
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies
• Proactively identify opportunities for improvement and innovation and apply this knowledge to implement and communicate changes in policy, practice, and strategy when needed
• Lead an experienced HR team, fostering an inclusive and collaborative environment that enables strong partnership across the organization
• Provide effective recommendations and support to C-Level and create content, as needed, for C-Level and Board
• Ensure organizational effectiveness by shaping structures, leadership capability, and change initiatives that enable business performance
• Lead HR due diligence processes for mergers and acquisitions, ensuring seamless integration and alignment with OCLC’s strategy
• Develop and manage associated budgets

Executive Director, Human Resources

Full-stack Engineer

• Lead large teams and oversee multiple projects.
• Mentor and coach other senior engineers.
• Drive technical innovation and set standards.
• Solve complex technical problems and identify solutions.
• Collaborate with product management and leadership to define product roadmaps.

Lead Software Engineer

Manager

• Manage technical staff including: planning, organizing, training, directing, motivating, evaluating, and controlling.
• Performing all administrative duties necessary for ongoing support of group’s activities including budgeting, staff selection, staff performance evaluation, progress and time reporting, and other administrative functions as needed.
• Provide technical direction, guidance and mentoring to the staff members.
• Serve as lead architect for Enterprise Shared Services.
• Work with other development organizations at OCLC, build and document consensus on software architecture technology and direction.
• Report to the Enterprise Architecture Team as necessary.
• Oversee acquisition or development of shared components necessary to integrate existing products and services (both online and administrative) as well as new products and services.
• Serve as project manager for architecture or shared components related projects.
• Identify key software components that can be shared enterprise wide.
• Serve as technical consultant for senior management, technical staff, product and project managers.

Senior Technical Manager

Architect

• Own the architectural integrity of assigned systems, ensuring solutions are cohesive, scalable, and aligned with long-term product and platform direction
• Translate product strategy into executable technical architecture, guiding teams from concept through delivery
• Act as the senior technical advisor to engineering and product leadership on complex system design, integrations, and modernization initiatives
• Drive architectural clarity through lightweight decision records, diagrams, and standards that accelerate delivery rather than slow it
• Identify systemic risks, technical debt, and cross-team dependencies early, and help teams resolve them pragmatically
• Champion secure-by-design, observable, resilient, and operable architectures suitable for globally deployed SaaS products
• Foster alignment across teams by promoting shared patterns, reusable services, and consistent engineering practices
• Mentor engineers and technical leads, strengthening architectural thinking across the organization
• Provide leadership to organization in specific area of expertise
• Assumes the technical lead and is the architect for major OCLC systems or concepts
• Insures that information and trends within their area of expertise are effectively communicated to relevant business units within OCLC
• Prototyping systems in anticipation of new requirements
• Develops functional requirements from prototype systems
• Analyze and solve problems in existing systems
• Design, code and test multiple modules of a system in a timely manner
• Uses industry standard programming techniques to translate requirements and designs into code
• Evaluates and recommends major changes to development practices and continually seeks improvements to development procedures in such areas as - New languages and operating systems, Relevant ISO and NISO standards within OCLC projects, Improvements to system performance and design, and Interpretation of all OCLC ISO-9000 procedures and the SDLC, as they pertain to their work unit
• Insures that project teams plan and participate in load, capacity, and performance analysis and/or testing
• Represents OCLC’s position by participating on or leading relevant standards committees such as ISO, NISO, ACM, and IEEE
• Leads the implementation of standards within OCLC systems
• Identifies new opportunities with 3rd party solutions and technique for OCLC applications with the ability to understand the impact and analyze the risk
• Participates in major architectural reviews and plans
• Other tasks as assigned

Senior Architect – Resource Sharing

Data Scientist

• Evaluating huge sets of data to find patterns, model behaviors and elevate visibility.
• This data includes billions of pieces of bibliographic metadata, application metrics, and transaction histories.
• Supervised and unsupervised machine learning model development.
• Support the visualization and presentation of results that come from data analysis and model creation.
• Partnering closely with our Data Engineering teams to ensure quality data pipelines are built to make data available for data science use.

Data Science Intern

• Be part of an experienced team of software developers who frequently release enhancements and new products for use by OCLC libraries
• Use industry standard programming techniques to translate requirements and designs into code
• Analyze and solve problems in existing systems
• Design, code, and test multiple modules of a system in a timely manner
• Participates in unit, system, and acceptance testing by designing tests, building test data, test execution and evaluation, along with recommending/making improvements/fixes to the tested system
• Assists in developing and interpreting requirements

Software Engineer Intern

Security Engineer

• Use industry standard programming techniques to translate requirements and designs into code
• Analyze and solve problems in existing OCLC systems
• Code and test multiple modules of a system in a timely manner
• Prioritize projects
• Participate in the implementation of 3rd party solutions for projects

Information Security Intern

• Write and debug code under the guidance of senior engineers.
• Perform basic tasks like unit testing and code reviews.
• Learn about tech stack and processes.
• Assist in the development and maintenance of software applications.
• Troubleshoot and resolve technical issues.
• Documentation of current and changing application functionalities.

Associate Software Engineer

SDET

• Development of manual and automated software tests, record test results, analyze test failures, and report and raise issues to the team where appropriate.
• Analyze requirement specifications and collaborate with teams to improve requirements, define acceptance criteria, and ensure traceability between requirements and test coverage.
• Attend key Agile development ceremonies, peer reviews on test conditions, test cases, test procedures and test scripts.
• Provide input to team documentation, including test planning, strategies, and bug reports.
• Propose/implement improvements that result in increased efficiency and reduced risk.
• Develops knowledge of testing tools, environments and other applicable technologies.

Test Engineer Intern

Security Operations

• The major purpose of the Service Operations Center (SOC) Lead Analyst at OCLC is to monitor and control the member facing online services that OCLC provide for its customer’s use, and provide leadership and mentorship at a tactical level for their peers.
• The expected service delivery outcome of this monitoring and controlling activity is the assurance that all services are functioning as expected to deliver business value.
• Members of the team are expected to occasionally assist with shift coverage outside their normal schedule in support of project and business needs.
• Members of the SOC team are expected to have the operational skills, the technical knowledge, and the supporting professional competencies to effectively work with other OCLC staff members and with external customers.
• Cross team collaboration occurs as needed, to ensure the availability and quality of systems and services OCLC provides.
• The SOC is responsible for front line, real time, 24x365 monitoring and functional service verification as part of a shift team. This work is accomplished by SOC Analysts using a variety of OCLC provided tools and manual processes that give visibility into the health of services, business continuity processes, physical security, systems, scheduled batch job flows, and supporting technology infrastructure.
• A Lead Analyst must possess broad competency in all of the tools, systems, and processes that used to perform their monitoring duties.
• They should have advanced understanding of how OCLC monitoring relates to our products and user experience.
• Communication with peers, customers, and partners will occur using a variety of OCLC provided voice and data tools.
• Ability to perform effective issue analysis and remediation are critical components of this position.
• The Lead Analyst is expected to react to incoming incidents by troubleshooting and prioritizing the issues based on business impact.
• Lead Analysts are expected to understand the function, purpose, and normal operation of incident tracking systems, and may interact with problem and change systems in the course of their activities.
• Limited travel between metro data centers or to local training events may be required.