Objective Corporation

Consultant

• Provide consulting services to customers and Objective team members on all content aspects of Objective’s product suite
• Undertake solution design, configuration, testing, solution documentation, template specification, customer support, training and troubleshooting
• Report to the Consulting Manager; no people management responsibilities
• Provide expert advice on features/functions/techniques used in Objective products
• Configure customer solutions and provide content configuration assistance
• Support senior consultants with administration tasks (meeting minutes, Jira tickets, follow-ups, arranging meetings, drafting communications)
• Facilitate workshops with clients including demos, training, or design workshops
• Liaise between customers/business consultants and Product, Development and Testing teams to specify, confirm, and test customer solutions
• Assist Support and Engineering with troubleshooting and rectification of support incidents
• Contribute to best practices and process improvements; develop reusable tools
• Travel as required for implementations

Associate Business Consultant