Nymbus

Consultant

• Manage end-to-end delivery of Core banking implementations, including planning, execution, and post-go-live support.
• Lead cross-functional project teams, including internal stakeholders, clients, and third-party vendors, to ensure project milestones are achieved.
• Translate client requirements into actionable project plans that balance structure with flexibility.
• Serve as a trusted advisor to clients throughout the implementation lifecycle, ensuring transparency, alignment, and satisfaction.
• Facilitate key project meetings, including kickoffs, status updates, and decision reviews.
• Manage scope, expectations, and communications with precision and professionalism.
• Apply the Nymbus project management framework to deliver projects on time, within budget, and with measurable outcomes.
• Track project progress through detailed schedules, reports, and dashboards; identify and mitigate risks proactively.
• Oversee critical deliverables such as data migration, testing, configuration, and deployment.
• Maintain project documentation including meeting minutes, decision logs, risk registers, and change requests.
• Support audit readiness and compliance by ensuring consistent documentation practices.
• Provide feedback and recommendations to enhance implementation tools, templates, and processes.
• Share lessons learned and contribute to the continuous evolution of the Nymbus implementation playbook.
• Mentor junior consultants and project coordinators, fostering growth and excellence within the team.

Senior Core Implementations Consultant

Support Engineer

• Act as the primary point of contact for technical support requests related to software applications, tools, and platforms.
• Diagnose, investigate, and resolve software issues, escalating complex cases to engineering teams when necessary.
• Collaborate closely with software engineers to analyze logs, trace errors, and suggest fixes or enhancements.
• Monitor system performance, track incidents, and provide regular status updates to stakeholders.
• Document technical issues, troubleshooting steps, and solutions in knowledge base systems.
• Perform root cause analysis of recurring issues and recommend preventive measures.
• Support software deployments, patches, and upgrades, including testing and validation.
• Ensure compliance with SLAs (Service Level Agreements) and maintain high-quality service standards.
• Provide technical guidance and training to users on system features, updates, and best practices.
• Participate in continuous improvement initiatives, contributing feedback for product stability and user experience enhancements.

Support Analyst

Operations

• The Digital Operations Specialist is responsible for performing and overseeing all deposit servicing functions and associated money movement for Nymbus digital clients. This role serves as the primary liaison and subject matter expert for back office operations, ensuring accuracy, compliance, and timely resolution of exceptions.\n• In addition to delivering exceptional internal and external customer service, the Digital Operations Specialist manages back office functions—including ACH exception processing, wires, MRDC review, and ticket resolution—while supporting the production and maintenance of client accounts. They proactively identify and implement process improvements, manage new product initiatives and ensure all work is performed in accordance with established policies, procedures, and Service Level Agreements (SLAs).\n• Success in this role requires strong analytical skills, diligence in managing deadlines, and the ability to collaborate with cross-functional teams to achieve operational excellence. The Digital Operations Specialist will also provide guidance and support to peers, ensuring team goals are met, and projects are executed effectively.