SVP, Banking Operations

Nymbus

SVP of Banking Operations leading managed services delivery for Nymbus and overseeing operational excellence with AI-first principles. Involved in transformation for growth and efficiency.

Posted 6/30/2026full-timeRemote • 🇺🇸 United StatesLead💰 $175,000 - $200,000 per yearWebsite

About the role

Key responsibilities & impact

Own and oversee end-to-end service delivery across all managed services operational domains
Hold SLA accountability
Lead and develop two established operational leaders and their teams
Serve as the senior escalation point for operational client issues requiring executive-level engagement
Lead the redesign of the Banking Operations model with agentic AI, automation, and scalability as first principles
Partner with product, engineering, and the Applied AI Practice to identify, prioritize, and implement automation opportunities
Build and maintain executive-level relationships with key managed services clients
Hire, develop, and retain operational leaders who can execute in a transformation environment

Requirements

What you’ll need

Has led or is deeply experienced with AI and automation adoption in an operational context
Understands the constraints of operating in a regulated environment: compliance requirements, audit readiness, and what cannot be automated without oversight
Has led a team through a meaningful operational redesign at speed
Treats operations as a client relationship and a growth lever, not just a cost center
Energized by ambiguity and the absence of a playbook

Benefits

Comp & perks

Annual Cash Bonus and Equity Options commensurate with the role level and experience
100% Remote
401(k) plan
Insurance - Health, Dental and Vision
Paid Time Off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Operational ManagementProcess RedesignAutomation ImplementationAI IntegrationPerformance Metrics Development

Soft Skills

LeadershipRelationship BuildingAdaptabilityProblem SolvingTeam Development