NVIDIA

Customer Technical Program Manager

NVIDIA

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, Oregon

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Salary

💰 $160,000 - $253,000 per year

Job Level

SeniorLead

About the role

  • Lead NVIDIA's AI Platform Solution integration with external OEM/ODM System Partners from early design phases through production
  • Collaborate with teams across the company to plan and drive Hardware/Software multi-functional teams
  • Assemble requirements, help prioritization, scheduling, and planning for all phases of the product life cycle
  • Develop and handle breakthroughs and schedules for the many moving parts that need to come together
  • Lead and improve product development and software release processes and collaborate on improving development workflow and engineering efficiency
  • Translate customer requirements into specific tasks and assign to relevant functional areas
  • Collect, prioritize, track, and drive customer-reported issues to resolution and communicate status to customers and senior executives
  • Work closely with engineering, operations, quality, product management, and sales to resolve technical and logistical issues
  • Coordinate and lead complex technical engineering-to-engineering (hardware and software) discussions and escalate urgent issues
  • Regularly communicate executive level program report status and key issues to management
  • Develop a close working relationship with customer development teams and use creativity to find solutions

Requirements

  • BS/MS Engineering or Computer Science or equivalent experience
  • 8+ years in High-Tech industry with a focus on Technical Program Management, supporting OEMs/ODMs System Partners
  • Proven deep customer savvy born of performing complex programs, especially with strategic customers with large datacenter deployments
  • Strong System Integration Level technical experience, including server hardware/software development, network topologies, network interfaces and datacenter qualification/deployment
  • Supreme leadership skills across broad and diverse functional teams
  • Strong analytical and problem-solving skills to address complex technical challenges
  • Good solid understanding of server technologies such as CPUs, GPUs, memory, networking, and storage systems
  • Knowledge of Data Center topologies, Network Systems as well as AI ecosystem are a plus
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