Novartis

Executive Director, Functional AI, Process Excellence

Novartis

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $176,400 - $327,600 per year

Job Level

Lead

About the role

  • Innovation Strategy & Commercialization
  • Lead the incubation and scaling of innovative engagement solutions, including AI agent use cases, pilot programs, and commercialization frameworks
  • Lead efforts in function to embed AI into functional workflows, ensuring AI solutions enhance decision-making, operational efficiency, and business impact.
  • Translate future-state vision into execution-ready solutions that enhance field productivity, customer engagement, and enterprise impact.
  • Sponsor pilots and scenario planning to test and scale new engagement models.
  • Field Technology & Platform Optimization
  • Own field-facing platform integrity, ensuring systems work smarter, faster, and more aligned to field needs
  • Elevate reporting and dashboarding capabilities to enhance insight delivery and decision-making.
  • Establish performance objectives for other in functional AI efforts, leads and implement metrics to measure AI’s impact on functional and business goals, ensuring AI value realization is consistently assessed.
  • Operational Process Redesign
  • Lead reengineering of CE business processes to support modern field workflows and tech enablement
  • Ensure seamless integration of innovations into CE systems and field operations.
  • Drive process modernization in partnership with cross-functional stakeholders.
  • Enterprise Engagement & Stakeholder Alignment
  • Collaborate with senior leaders across CE, IDS, and therapeutic areas to ensure innovation efforts are co-created and adopted.
  • Represent Intelligence & Innovation in enterprise forums and cross-functional leadership teams.
  • Embed agile feedback loops and customer insights into innovation cycles.
  • Capability & Culture Activation
  • Foster a culture of innovation and data-driven decision making within each function to promote knowledge-sharing, cross-functional collaboration, and the scaling of successful AI initiatives.
  • Partner with Capability, Change, and Communications teams to support transformation through scalable learning and storytelling.
  • Foster cross-functional collaboration and field-first innovation mindset.
  • Leadership Expectations:
  • This role includes direct people leadership responsibilities, guiding a high-performing team within CE to deliver on AI and process excellence goals.
  • The Executive Director will be expected to lead with clarity, agility, and influence across a dynamic, cross-functional environment.
  • Lead and Develop People: Create focus and clarity by translating strategic objectives into actionable plans for functional areas, including setting clear goals and priorities, ensuring alignment with organizational vision and functional area objectives
  • Empower teams by providing constructive feedback, removing barriers to success, and holding them accountable for their performance
  • Invest in the growth and development of team members, helping them expand their impact within the functional areas
  • Build self-awareness to understand personal strengths and areas for improvement, using this insight to maximize positive impact on the team and enhance the delivery of integrated insights.
  • Navigate Complexity:
  • Demonstrate the ability to enable impactful and fast decision-making by serving as a primary point of contact between functional area / senior leadership and the IDS functions, quickly assessing situations, weighing options, and making informed choices that drive functional area success.
  • Identify key issues in complex situations, maintaining focus on the big picture of the asset lifecycle while adapting and prioritizing as circumstances change.
  • Exhibit a long-term vision by taking a broader view of the organization and its environment, considering indirect consequences and longer-term implications of decisions.
  • Deliver Collective Impact:
  • Demonstrate the ability to engage with others and integrate diverse perspectives from functional area and IDS senior leadership to articulate a clear and compelling narrative and achieve the best strategic outcomes.
  • Skilled at influencing and collaborating across boundaries without relying on formal authority, building strong relationships and leveraging interpersonal skills to drive initiatives and achieve common goals.
  • Proactively challenge assumptions and ensure decisions are grounded in data, enhancing the quality and impact of insights delivered.
  • Build situational awareness by understanding the dynamics of the functional and adapting leadership style accordingly to improve insights and team performance.

Requirements

  • Advanced degree in Computer Science, Engineering, Data Science, or related field; MBA or PhD preferred.
  • 10+ years of experience in AI strategy, enterprise technology transformation, or digital innovation—in complex B2B environments.
  • Proven track record of leading AI/ML initiatives from concept to commercialization, including governance, model development, and deployment at scale
  • Deep understanding of MLOps, GenAIOps, and LLMOps practices, with experience in building and managing AI pipelines and platforms
  • Deep understanding of the functional area landscape, including strong focus on strategic insights, decision science, and/or analytics within the respective domain
  • Strong grasp of CRM systems, workflow automation, and field technology optimization, with ability to translate user needs into scalable tech solutions
  • Experience in managing cross-functional teams and partnerships across data science, engineering, commercial strategy, and field operations.
  • Demonstrated ability to drive operational excellence through AI-powered insights, predictive analytics, and process redesign
  • Proven leadership experience and executive presence in driving AI adoption, managing cross-functional teams, and influencing senior stakeholders to align AI initiatives with business goals.
Benefits
  • medical
  • financial
  • 401(k) eligibility
  • paid time off
  • vacation
  • sick time
  • parental leave
  • sign-on bonus
  • restricted stock units
  • discretionary awards

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AI strategyenterprise technology transformationdigital innovationAI/ML initiativesMLOpsGenAIOpsLLMOpspredictive analyticsprocess redesignworkflow automation
Soft skills
leadershipinfluencecollaborationstrategic insightsdecision-makingcross-functional teamworkcommunicationproblem-solvingadaptabilityco-creation
Certifications
advanced degree in Computer Scienceadvanced degree in Engineeringadvanced degree in Data ScienceMBAPhD
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