NOVALINK SOLUTIONS LLC

Business Intelligence Developer

• Delivers data, reports and dashboards with the key performance indicators and metrics needed to make business critical decisions and drive business results.
• Builds strong working relationships with data consumers to understand the link between data requests and business process decisions.
• Works with data consumers and subject matter experts (SMEs) to understand business rules behind available data to enable proper interpretation for metrics.
• Perform data cleaning and transformation
• Analyze, interpret, and compile large amounts of data to find impactful insights that drive decision-making.
• Create, execute or analyze basic test scenarios to verify that client requirements are built into system design.
• Partner with business and technical stakeholders to be a champion of change and for data literacy for the organization.
• Aid in the creation and maintenance of documentation of data artifacts to ensure smooth operations and a robust knowledge base.
• Teach, train, and educate others across the organization with respect to best practices for presenting and analyzing data to deliver business value.

Application Power BI Developer – Intermediate

Data Engineer

• Complete analysis, design, and development of BI solutions
• Database development primarily in SSIS, Databricks, and SQL
• Collaborate with other developers to create and implement the best approach solution(s)
• Review queries and troubleshoot for performance issues
• Assist with the analysis and extraction of relevant information from large amounts of historical business data to feed data science initiatives
• Participate and support the design and documentation of processes for large-scale data analyses, model development, model validation, and model implementation
• Support and maintain a positive safety culture by following all safety policies and procedures and actively contributing to a safe working environment

Cloud Data Engineer

Systems Engineer

• Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements.
• Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers.
• Recommend and implement strategies to enhance website functionality, user experience, and overall performance.
• Propose and design technical web applications, including website structure, features, and user flows, to meet business needs.
• Design reports and dashboards to meet business leader’s needs.
• Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality.
• Research, analyze and communicate existing business processes to business users.
• Work with technical architects to propose sound technical solutions to business users.
• Responsible for creating and executing detailed system test cases to validate that all requirements have been met.
• Responsible for creating and maintaining system and training documentation.
• Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues.

IT Business Systems Analyst – Advanced

Full-stack Engineer

• Develop and maintain web applications using modern technologies
• Collaborate with cross-functional teams to deliver high-quality software
• Participate in code reviews and contribute to technical architecture decisions
• Mentor junior developers and share best practices

Software Engineer

Security Engineer

• Administer and Maintain EDR Tools
• Tune detection rules to reduce false positives and improve threat visibility for each covered locality.
• Ensure asset inventory is accurate and up to date for each covered locality.
• Regularly update the EDR platform and agents to the latest versions.
• Review and adjust security policies.
• Conduct health checks to ensure the EDR system is functioning properly.
• Investigate and remediate unexcepted agent behavior
• Ensure that Integrations are working as required and troubleshoot when issues are identified
• Administer and Maintain Vulnerability Management System
• Maintain and update the vulnerability management platform and agents
• Conduct health checks to ensure the VMS system is functioning properly.
• Tune scan policies to reduce false positives and improve accuracy for each covered locality
• Ensure asset inventory is accurate and up to date for each covered locality
• Configure and schedule scans for each covered locality.
• Investigate and remediate unexpected agent behavior
• Ensure that integrations are working as required and troubleshoot when issues are identified
• General Support
• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
• Maintain and update the Remote Monitoring and Management platform and agents
• Accurately document customer interactions, troubleshooting steps, and resolutions
• Escalate complex or unresolved issues as needed
• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed

Cybersecurity Engineer, Level 3

DevOps Engineer

• The Senior Software Configuration/Release Engineer is responsible for designing, automating, and maintaining cloud configuration, release, and infrastructure management processes across GTA’s AWS environments.
• Ensures highly available, secure, compliant, and well-governed cloud platforms through effective automation, Infrastructure as Code (IaC), patch management, backup strategy, and certificate governance.
• Works closely with DevOps, Security, and Infrastructure teams to support stable, reliable statewide services.
• Develops, implements, and maintains configuration management processes, policies, and standards for AWS environments.
• Builds, deploys, and enhances Infrastructure as Code (IaC) solutions using Terraform to automate provisioning, configuration, and lifecycle management of AWS resources (e.g., EC2, S3, RDS, IAM, ACM).
• Manages and optimizes multiple environments (Dev, Test, Stage, Prod) ensuring configuration consistency and security.
• Supports automation pipelines using the AWS Code Suite: Code Commit, Code Build, CodeDeploy, and CodePipeline.
• Designs and maintains automated AWS backup solutions to ensure data integrity, resiliency, and compliance with state retention policies.

Senior Software Configuration/Release Engineer

Financial Planning and Analysis

• Train professional staff in the billing of eligible project expenditures to the Federal Highway Administration (FHWA).
• Training includes FDOT Financial Management (FM) System functionality and reporting, including the Federal Program Management (FPM) Sub-system.
• Efficient use of technology for large data compilation, review, and analysis.
• Proper classification of costs.
• Appropriate documentation requirements.
• Analysis of exception reports.
• Correcting transactions.
• Code of Federal Regulations (CFR) Title 200 requirements.
• Identify training objectives for each staff member and adjust training methodology to achieve objectives.
• Monitor staff in the preparation of the weekly federal bill to determine effectiveness of training objectives.
• Develop/update applicable desktop procedures to promote cross-training and continuity of operations in the event of staff turnover.

Finance/Administration Specialist

Business Development Rep

• Maintain and build upon existing annual revenue in designated sales territory
• Bring new business to new and existing clients
• Exceed sales revenue quotas through prospecting and developing relationships
• Negotiate contractual terms and conditions
• Develop lead generation strategies and marketing plans

Business Development Manager

Project Manager

• The Expert IT Project Manager (PM) is responsible for planning, leading, organizing, and motivating agile and hybrid project teams with a focus on achieving business results.
• Project Planning and Management: Define project scope and schedule while focusing on regular and timely delivery of value; organize and lead project status and working meetings; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning and operational readiness for assigned projects.
• As a Senior or expert level, the PM may be responsible for complex, highly visible projects that require significant oversight.
• Project Team Management: Assist in team development while holding teams accountable for their commitments, remove roadblocks to their work; leverage organizational resources to improve capacity for project work; and mentoring and developing team members; facilitate the efficient use of resources across multiple projects and monitor trends to ensure use aligns with strategic goal.
• Product Owner Support: Support the Product Owner in managing customer expectations for project deliverables, managing stakeholder communications, and help with an effective system of project governance.
• Communication and Documentation: Keeping stakeholders informed, resolving issues, and maintaining project documentation utilizing project management tools.
• Leadership: Promotes empowerment of the team, ensuring that each team member is fully engaged in the project and understands how to motivate members to make a meaningful contribution.
• Vendor Management: Monitor and report on vendor performance metrics. Drive vendors delivery against a specific contract deliverables.

Database Administrator

• Responsible for ensuring the application and processing architectures, data dictionaries, and database schemas meet department standards for data requirements and GIS Services.
• Assist in the design, development, amendments and optimization of the schema to meet system(s) requirements.
• Work as part of a team to assist in developing an overall data architecture that supports the Department’s needs.
• Develop and maintain database administration procedures and documentation.
• Conduct database performance monitoring and tuning.
• Perform SQL, Oracle, and PostgreSQL Code reviews.
• Assist with training/mentoring other technical staff.

Cloud Engineer

• Lead the design, development, and implementation of automation solutions leveraging Box, RPA, Azure Cloud, AI, and Microsoft Power Automate.
• Administer the Commonwealth’s Adobe Management Platform including AdobeSign.
• Provide strong leadership to a technical team, fostering a collaborative and innovative work environment.
• Provide technical expertise as SME with agency onboarding and questions about platform services, including implementation, and utilization.
• Collaborate with cross-functional teams to identify automation opportunities and develop strategies to optimize business processes.
• Oversee the end-to-end automation lifecycle, including requirements gathering, solution design, development, testing, deployment, and maintenance.
• Ensure the scalability, reliability, and security of automation solutions.
• Provide technical leadership and mentorship to a team of cloud specialists.
• Stay up to date with the latest trends and advancements in Box, UIPath, AzureCloud, AI, Power Automate, and related technologies.
• Develop and maintain documentation for processes and cloud platform solutions.
• Troubleshoot and resolve issues related to platform systems with the support and assistance of our Service Partners.
• Identify areas and opportunities for improvement in existing services.

Business Platform Solutions Lead, Cloud Engineer

Procurement

• VITA's Enterprise Sourcing team within Supply Chain Management
• Responsible for sourcing and execution of contracts for IT solutions, goods and services
• Assists customers in identifying how to solve IT business problems
• Facilitates the process of evaluating, negotiating, and selecting solutions that provide the best value
• Leads customers and stakeholders in the development of RFI and RFP documents
• Leads teams in evaluating supplier responses and proposals
• Negotiates complex contracts with suppliers and executes contract awards
• Works with other Enterprise Sourcing team members regularly
• Supports development of IT infrastructure sourcing strategy by conducting market research and data and trend analysis
• Collaborates with VITA service owners, financial analysts, and supplier stakeholders to ensure continual improvement

Enterprise Sourcing Specialist – IT Consultant 3

Data Scientist

• Provide expertise and support to the DJJ HR team in HR data reporting
• Develop interactive dashboard using Power BI
• Establish a data warehouse to collect, store and organize data
• Improve the build of dynamic dashboard for HR data

Data Scientist 4

Technical Writer

• Translate complex concepts into clear, concise and accessible language for technical and non-technical audiences.
• Manage multiple documentation projects and meet established deadlines.
• Collaborate with developers, product managers, and subject matter experts to provide a written product for technical and non-technical audiences in support of an Agile development team, to include but not limited to user guides, API documents, and release notes.
• Maintain strong version control and documentation review practices.
• Ensure documentation complies with agency standards, accessibility requirements, and formatting guidelines.

Technical Writer 3

Business Analyst

• Conducts project initiation activities to identify current and future state requirements
• Works with business and Information Systems staff to determine needs and produce Requirements Definition document that completely and clearly defines the requirements within the established timeframe
• Ensures documented requirements are clear, concise, complete, and meet established agency guidelines and standards
• Assists with the development of applicable processes and templates as needed and directed by project leadership to ensure documentation is in a standard, easy to use, and repeatable format
• Assist DHP’s Procurement team to translate requirements that will be incorporated into a Statement of Work (SOW)