Novakid Inc

Analytics Engineer

• Work with ad platform APIs, tags, events and automation daily
• Turn pilot PPC automation into an automation layer for media buying
• Auto-pause and alert rules based on performance triggers, rolled out to all key markets
• Automatic audience sync from CRM to Meta, TikTok and Reddit
• Scheduled performance checks and reports built with platform APIs and AI tools
• Own Conversion tracking on all ad platforms, ensuring clean signals
• Create the account and pixel, map funnel events, verify everything end-to-end
• Write tickets for engineers when backend work is needed, then test and confirm fixes
• Find causes of broken events quickly and drive the fix after troubleshooting

Web / Digital Analytics Engineer

Client Services Representative

• Support users in Romanian, solving problems that arise during the lesson

Client Support Manager

Sales

• Demonstration of Novakid platform to the clients during video calls
• Explaining educational system and effectiveness and prepare clients for purchase
• Sell online English courses to our clients

Online Sales Manager, Romanian – Video Consultations

• Support users in Arabic language, solving problems that arise during the lesson

Sales Manager, Arabic

Manager

• Check and respond to direct messages and comments on FB and IG promptly
• Engage with subscribers, answer their queries, and provide information about the product
• Maintain a polite and professional tone in all interactions
• Actively engage with potential customers and offer them a trial lesson
• Send follow-up messages to interested leads who haven't yet committed to a paid lesson
• Follow the sales script and funnel to convert leads into paying customers
• Address objections and provide additional information as needed
• Manage social media contests on FB and IG (respond to participant queries, and select winners based on predetermined criteria)
• Address negative comments or complaints professionally and empathetically
• Attend team meetings and training sessions to enhance skills and knowledge
• Follow company guidelines and policies regarding communication, sales, and customer interactions

Web / Digital Analytics Engineer

Client Support Manager

Online Sales Manager, Romanian – Video Consultations

Sales Manager, Arabic

SMM Support Manager